Onsite Automotive Dispatcher – Carrier Ops

First Search Inc.; Plymouth (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

First Search Inc. in Plymouth, MI is seeking an Automotive Transportation Dispatcher to join our operations team onsite.

This role coordinates vehicle shipments from load assignment through delivery, secures carrier capacity, negotiates rates, and keeps customers updated with accurate information. The ideal candidate has experience in transportation dispatch, logistics operations, or carrier management, and can manage multiple shipments while building strong relationships with professional car

Qualifications

• Experience in transportation dispatch, logistics operations, or related field.
• Strong organizational skills to manage multiple shipments.
• Excellent communication with carriers, customers, and teams.
• Decision-making in fast-paced environment.
• Ability to negotiate rates with profitability.
• Familiarity with TMS, load boards, and logistics software.
• Attention to detail in shipment records.
• Willingness to work afternoon/evening schedule and one weekend per month.

Responsibilities

• Plan and coordinate vehicle shipments from load assignment to final delivery.
• Assign loads to carriers and secure transportation capacity while maintaining profitability.
• Monitor active shipments to meet customer expectations.
• Identify delays and issues before they impact customers.
• Resolve transportation issues quickly and escalate when needed.
• Maintain shipment statuses and carrier information in the TMS.
• Balance carrier expectations with customer service and profitability.
• Build relationships with car haulers and carriers.
• Negotiate carrier rates within pricing guidelines.
• Provide carriers with load availability and delivery updates.

Skills

Transportation dispatch

Logistics operations

Carrier management

Negotiation

TMS and load boards

Problem solving

Job description

First Search Inc. in Plymouth, MI is seeking an Automotive Transportation Dispatcher to join our operations team onsite.

This role coordinates vehicle shipments from load assignment through delivery, secures carrier capacity, negotiates rates, and keeps customers updated with accurate information. The ideal candidate has experience in transportation dispatch, logistics operations, or carrier management, and can manage multiple shipments while building strong relationships with professional car