Logistics Dispatcher: Fast-Paced Coordination & Service

Dot Foods, Inc.; Manchester (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental benefits

401k and profit-sharing

Advancement opportunities

Job summary

Dot Foods, Inc. is seeking a Dispatch Specialist to support the Transportation Department. You will provide exceptional service to customers and coordinate with drivers to optimize schedules, leveraging lean thinking to reduce waste.

The role involves cross-functional collaboration and running a fast-paced workload in a busy logistics environment. You will interact with multiple teams, schedule Monday–Friday, and contribute to continuous process improvements while upholding safety and quality

Qualifications

• High school diploma or GED or relevant work experience.
• Excellent mathematical and reading skills.
• Computer skills, including knowledge of Microsoft Office programs.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Schedule appointments with customers via phone, email, or web-based formats.
• Communicate with drivers on schedules and work assignments.
• Work with multiple departments and manage a diverse workload.
• Apply lean thinking and tools to identify and eliminate waste in all areas.

Skills

Customer service

Mathematical skills

Reading skills

Multi-tasking

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Dot Foods, Inc. is seeking a Dispatch Specialist to support the Transportation Department. You will provide exceptional service to customers and coordinate with drivers to optimize schedules, leveraging lean thinking to reduce waste.

The role involves cross-functional collaboration and running a fast-paced workload in a busy logistics environment. You will interact with multiple teams, schedule Monday–Friday, and contribute to continuous process improvements while upholding safety and quality