Logistics Dispatcher: Expert Routing & Customer Care

XLENT INDUSTRIES INC; North Carolina; On-site; USD 40,000 - 55,000; Full time

Job summary

XLENT INDUSTRIES INC is seeking a Logistics Coordinator to support Operations and Sales with dispatch and customer service activities in a fast-paced environment. The role emphasizes effective communication with drivers and customers, routing optimization, and accurate data entry to track orders and improve workflows.

Growth opportunities in Sales and Operations Management are available for strong performers who demonstrate problem-solving skills and collaborative teamwork in daily dispatch

Qualifications

• High school diploma or equivalent.
• Experience in dispatch coordination.
• Strong customer service skills.
• Excellent communication abilities.
• Effective problem-solving skills.
• Teamwork and collaboration mindset.
• Conflict resolution experience.

Responsibilities

• Manage dispatch activities to ensure timely deliveries.
• Communicate effectively with customers regarding order status.
• Coordinate with drivers to optimize routes and schedules.
• Plan routes to enhance efficiency and meet customer demands.
• Resolve issues quickly to maintain service quality.
• Track orders and update relevant data systems.
• Perform accurate data entry to support operational needs.
• Collaborate with team members to improve workflows.
• Promote and support a positive work environment for drivers and customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Conflict resolution

Data entry

Education

High school diploma or equivalent

Job description

XLENT INDUSTRIES INC is seeking a Logistics Coordinator to support Operations and Sales with dispatch and customer service activities in a fast-paced environment. The role emphasizes effective communication with drivers and customers, routing optimization, and accurate data entry to track orders and improve workflows.

Growth opportunities in Sales and Operations Management are available for strong performers who demonstrate problem-solving skills and collaborative teamwork in daily dispatch