Dispatch Lead

Lonestar Electric Supply; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Job summary

Lonestar Electric Supply is seeking a Dispatch Lead to supervise a dynamic team scheduling drivers for pick-up and delivery of electrical tools and supplies, ensuring safety, efficiency, and timely service. The ideal candidate will be dependable, prompt, and engaged, with a strong focus on customer service and making it happen.

The role requires 2-3 years in dispatch or shipping management, excellent communication, and solid routing and leadership skills to ensure regulatory compliance and

Qualifications

• 2-3 years of experience in a dispatch or management role overseeing shipping associates.
• Excellent verbal and written communication skills.
• Strong organizational skills to prepare and assign routes.
• Strong leadership skills to ensure drivers' compliance with direction and assignments.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.

Responsibilities

• Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
• Consolidates orders into truckloads for specific destinations.
• Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
• Monitors drivers' working hours to ensure compliance with federal and state laws and regulations.
• Provides support and training to other Dispatch Associates as needed.
• Oversees maintenance and repair schedules for vehicles.
• Performs other related duties as assigned.

Skills

Leadership

Communication

Route planning

Dispatch software

Team management

Safety compliance

Tools

Dispatch systems

Job description

Description

VETERANS ENCOURAGED TO APPLY

Lonestar Electric Supply is looking for a Dispatch Lead who will help oversee a dynamic team of individuals who schedule drivers for pick-up and delivery of our electrical tools and supplies in a safe, efficient, and timely manner. The ideal candidate will be dependable, prompt, reliable and engaged. They will also have a strong desire to provide superior Customer Service, exceeding customer goals and expectations and following our passion to MAKE IT HAPPEN.

Responsibilities:

• Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
• Consolidates orders into truckloads for specific destinations.
• Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
• Monitors drivers' working hours to ensure compliance with federal and state laws and regulations.
• Provides support and training to other Dispatch Associates as needed.
• Oversees maintenance and repair schedules for vehicles.
• Performs other related duties as assigned.

Requirements:

• 2-3 years of experience in a dispatch or management role overseeing shipping associates.
• Excellent verbal and written communication skills.
• Strong organizational skills to prepare and assign routes.
• Strong leadership skills to ensure drivers' compliance with direction and assignments.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.
• Proficient with or able to quickly learn dispatch and recordkeeping systems.
• Ability to work at a fast pace and under pressure.
• Thorough understanding of shipping industry.

Physical Requirements:

• Lifting up to 40 lbs. may be required infrequently.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to navigate various departments of the organization's physical premises.

Benefits

• Medical, dental, life and vision insurance
• 401(k) Retirement Plan and Match
• Paid Time Off
• Specified Paid Holidays

Disclaimer:

This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.