Logistics Dispatch Coordinator — Carrier Sourcing

ACERTUS; St. Louis (MO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary Life/Disability

Accident

Critical Illness

Hospital Indemnity

Company Paid Basic Life

Long-Term Disability

PTO

Holidays and Floating Holiday

401(k) with company match

Tuition Reimbursement

Financial wellness resources

Retirement planning

Legal services

Employee discount programs

Grubhub+ membership

Casual dress code

Job summary

ACERTUS is seeking a Dispatch Coordinator I to proactively source carrier capacity, match loads with dedicated carriers, and optimize carrier assignments using data and scorecards.

You will handle inbound and outbound carrier communications, audit-related issues, and build lasting relationships to support reliable transportation operations. The role requires 1–3 years dispatching experience and strong Microsoft Office skills.

Qualifications

• High school diploma or equivalent; associate's degree in business or a related field is a plus.
• 1-3 years of previous experience dispatching, preferably in the logistics field, is required.
• Some experience with customer service is preferred.

Responsibilities

• Source carrier capacity through cold calling, outreach, and relationship development.
• Optimize load assignments using historical data, market insights, and carrier performance scorecards.
• Manage inbound and outbound communication with carriers to ensure timely updates and issue resolution.
• Identify, investigate, and resolve operational and audit-related issues.
• Build and maintain strong carrier relationships, supporting efforts to grow dedicated carrier partnerships.
• Support load coverage through effective planning, coordination, and execution.
• Assist with order payables, costing analysis, and monitoring market trends.
• Proactively support the broader carrier operations team to ensure efficient and reliable transportation performance.
• Additional duties, assigned to support business needs.

Skills

Microsoft Office

Attention to detail

Communication skills

Customer service

Multi-tasking

Independent work

Problem solving

Time management

Data entry

Team player

Education

High school diploma or equivalent

Associate's degree in business or related field

Tools

Microsoft Office

Job description

ACERTUS is seeking a Dispatch Coordinator I to proactively source carrier capacity, match loads with dedicated carriers, and optimize carrier assignments using data and scorecards.

You will handle inbound and outbound carrier communications, audit-related issues, and build lasting relationships to support reliable transportation operations. The role requires 1–3 years dispatching experience and strong Microsoft Office skills.