Dispatch Coordinator: Carrier Ops with Sign-On Bonus

ACERTUS; St. Louis (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

ACERTUS in Saint Louis, MO seeks a Dispatch Coordinator I to source carrier capacity, match loads with trucks, and optimize assignments using data and performance scorecards.

You will manage inbound communications, resolve operational issues, and build lasting carrier relationships to support reliable transportation operations. Schedule includes Monday and Thursday–Saturday shifts; on-site role with a $23/hr wage and a $750 sign-on bonus.

Qualifications

• High school diploma or equivalent; associate's degree in business or related field is a plus.
• 1-3 years of previous experience dispatching, preferably in logistics.
• Some experience with customer service is preferred.

Responsibilities

• Source carrier capacity through cold calling, outreach, and relationship development.
• Optimize load assignments using historical data, market insights, and carrier performance scorecards.
• Manage inbound and outbound communication with carriers to ensure timely updates and issue resolution.
• Identify, investigate, and resolve operational and audit-related issues.
• Build and maintain strong carrier relationships, supporting efforts to grow dedicated carrier partnerships.
• Support load coverage through effective planning, coordination, and execution.
• Assist with order payables, costing analysis, and monitoring market trends.
• Proactively support the broader carrier operations team to ensure efficient and reliable transportation performance.
• Additional duties, assigned to support business needs.

Skills

Communication

Attention to detail

Multitasking

Independent work

Customer service

Change management

Decisiveness under pressure

Transportation industry knowledge

Education

High School Diploma

Associate degree in business (plus)

Tools

Microsoft Office

Job description

ACERTUS in Saint Louis, MO seeks a Dispatch Coordinator I to source carrier capacity, match loads with trucks, and optimize assignments using data and performance scorecards.

You will manage inbound communications, resolve operational issues, and build lasting carrier relationships to support reliable transportation operations. Schedule includes Monday and Thursday–Saturday shifts; on-site role with a $23/hr wage and a $750 sign-on bonus.