Logistics Data & Process Improvement Analyst

Penske Logistics LLC; Maple Grove (MN); On-site; USD 33,000 - 41,000; Full time

Job summary

Penske Logistics LLC is recruiting for a Logistics Analyst to support the supply chain solutions with data distribution and continuous improvement tools. The role acts as a liaison between Operations and Penske support groups, providing technical support and documenting processes for end users.

The analyst will compile and deliver customer metrics, respond to inquiries, and ensure changes have minimal impact while following project management principles.

Qualifications

• 1 year comparable work experience
• High school diploma or equivalent
• Some college preferred
• Fundamental understanding of transportation, supply chain and logistics concepts
• Strong written and oral communication skills
• Strong problem solving and time management skills
• Ability to work effectively in a team environment
• Ability to work independently with minimum supervision
• Candidate must possess strong computer skills to include: Access, Excel, Microsoft Word
• Consistently demonstrates proven ability to learn and use necessary tools
• Ability to follows process and standard procedures
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

• Provide technical support and prioritization related to system solutions.
• Respond to user inquiries, isolates problems, and supports implementation.
• Penske user and customer point of contact for review of existing system solutions and feedback/coordination of possible solutions.
• Ensure that system changes are accurate with limited impact.
• Applies established business rules for daily error management.
• Follow tasks/projects through to completion following project management principals
• Document process flows to better engage end user requirements and translate to systems development/engineering as needed
• Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation
• Meet customer deadlines and provide required metrics/reports through data extraction
• Maps and documents standard operating processes and participate in process improvement teams
• Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations
• Interacts with the customer by phone, email or in person on an as needed basis
• Other projects and tasks as assigned by supervisor

Skills

Communication skills

Problem solving

Time management

Teamwork

Independent work

Computer skills (Access, Excel, Word)

Education

High school diploma

Some college credits

Tools

Microsoft Access

Microsoft Excel

Microsoft Word

Job description

Penske Logistics LLC is recruiting for a Logistics Analyst to support the supply chain solutions with data distribution and continuous improvement tools. The role acts as a liaison between Operations and Penske support groups, providing technical support and documenting processes for end users.

The analyst will compile and deliver customer metrics, respond to inquiries, and ensure changes have minimal impact while following project management principles.