Logistics Analyst

Socket.dev; Maple Grove (MN); On-site; USD 33,000 - 41,000; Full time

Job summary

Penske Logistics in Maple Grove, MN is seeking a Logistics Analyst to support customer supply chain solutions through data distribution and continuous improvement tools. The role acts as a liaison between Operations and Penske support groups, providing technical support, documenting processes, and delivering customer reports and error resolution.

Responsibilities include creating process maps, generating daily metrics from transportation and BI systems, and ensuring timely, accurate system

Qualifications

• Experience using data to support supply chain operations.
• Ability to document and map business processes.
• Strong communication with internal teams and customers.
• Experience generating reports and metrics from BI/transportation systems.

Responsibilities

• Provide technical support and prioritize system solutions.
• Respond to user inquiries, isolate problems, and support implementation.
• Serve as Penske liaison for review of solutions and feedback.
• Ensure system changes are accurate with limited impact.
• Apply established business rules for daily error management.
• Follow tasks/projects through to completion using project management basics.
• Document process flows to align user needs with systems development.

Skills

Technical support

Data analysis

Process mapping

Report generation

Customer communication

Job description

Position Summary

The Logistics Analyst is responsible for data distribution and utilization of continuous improvement tools to aid in supporting our customers supply chain solutions in current and future operations. A Penske Logistics Analyst will work collectively as a liaison between Operations and other Penske support groups. This position will provide technical support, documenting and creating process flows, compile and deliver customer reports/metrics and error management resolution.

Shift

Monday thru Friday 10:00am - 7:00pm with a rotating Saturday (approximately once a month)

Benefits

Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/

Salary

$23.61hr - $30.10hr

Major Responsibilities

• Responsible for providing technical support and prioritization related to system solutions.
• Responds to user inquiries, isolates problems, and supports implementation.
• Penske user and customer point of contact for review of existing system solutions and feedback/coordination of possible solutions.
• Ensure that system changes are accurate with limited impact.
• Applies established business rules for daily error management.
• Follow tasks/projects through to completion following project management principals.
• Document process flows to better engage end user requirements and translate to systems development/engineering as needed.
• Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation.
• Meet customer deadlines and provide required metrics/reports through data extraction.
• Maps and documents standard operating processes and participate in process improvement teams.
• Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations.
• Interacts with the customer by phone, email or in person on an as needed basis.
• Other projects and tasks as assigned by supervisor.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.