Logistics Customer Support Specialist: Growth & Impact

Evans Transportation Services, Inc; Delafield (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and vision insurance

Employer-paid dental insurance

401k matching

Paid holidays and PTO

Casual work environment

Job summary

Evans Transportation Services, Inc in Delafield, WI, is looking for a Customer Support team member to assist with day-to-day order entry and ensure excellent customer service. The role involves auditing orders, communicating updates, and supporting operations.

Candidates should possess strong organizational skills, attention to detail, and must speak English fluently. Evans offers outstanding benefits, including medical insurance, 401k matching, and more, fostering a positive and collaborative work environment.

Qualifications

• Previous experience with shipping/trucking carriers preferred.
• Ability to read, write, type, and speak English fluently is required.

Responsibilities

• Assist Operations in day-to-day order entry and account support.
• Audit customer-entered orders for completion and accuracy.
• Communicate updates to customers and mitigate delivery issues.

Skills

Customer service skills

Organizational skills

Multitasking skills

Problem-solving

Attention to detail

Microsoft Office

Team-oriented

Self-motivated

Job description

Evans Transportation Services, Inc in Delafield, WI, is looking for a Customer Support team member to assist with day-to-day order entry and ensure excellent customer service. The role involves auditing orders, communicating updates, and supporting operations.

Candidates should possess strong organizational skills, attention to detail, and must speak English fluently. Evans offers outstanding benefits, including medical insurance, 401k matching, and more, fostering a positive and collaborative work environment.