Logistics Customer Service Specialist - Hybrid Shifts

Accurate Personnel; Oak Creek (WI); Hybrid; USD 30.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Zusammenfassung

Accurate Personnel is hiring immediately for a Customer Service Representative to join our Oak Creek team. This role supports shipment bookings with data entry, documentation, tracking, and cross‑team communication.

The position offers a $26/hour pay, a comprehensive benefits package, and multiple shift options including day and night hybrid schedules in Oak Creek, WI. Candidates should have a high school diploma and strong attention to detail.

Qualifikationen

• High school diploma or equivalent required.
• Prior clerical, administrative, transportation, warehouse, customer service, or logistics experience preferred.
• Strong attention to detail and ability to perform repetitive work accurately.
• Proficient with email, spreadsheets, and data-entry systems.
• Ability to follow written instructions and manage priorities.

Aufgaben

• Perform accurate data entry and maintain shipment, customer, and service-provider information in approved systems.
• Support document collection, validation, indexing, scanning, filing, and record management.
• Manage shipment booking activities from booking instructions through confirmed capacity and operational handoff.
• Monitor shipment timing, routing, capacity, and issues while following established procedures.
• Communicate booking status, capacity constraints, timing changes, and shipment issues to appropriate stakeholders.
• Assist with shipment tracking, status checks, reports, and follow-up activities.
• Monitor shared queues, email boxes, and reports, and route items to the appropriate Agent, Lead, or Supervisor.
• Prepare documents, update logs, research missing information, and organize records.

Kenntnisse

Attention to detail

Data entry

Communication skills

Email & spreadsheets

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Accurate Personnel is hiring immediately for a Customer Service Representative to join our Oak Creek team. This role supports shipment bookings with data entry, documentation, tracking, and cross‑team communication.

The position offers a $26/hour pay, a comprehensive benefits package, and multiple shift options including day and night hybrid schedules in Oak Creek, WI. Candidates should have a high school diploma and strong attention to detail.