Logistics Customer Service Specialist – Growth & Impact

Seko Worldwide LLC; United States; In loco; USD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k

Paid holidays

Paid time off

Descrizione del lavoro

SEKO Worldwide LLC in the United States seeks a detail-oriented customer service specialist to support daily client needs within our logistics operations. You will communicate with customers, process orders, and coordinate with operations to resolve issues.

Key duties include preparing shipping documents, maintaining records, and ensuring accurate vendor data. We offer a base pay of $18–$25 per hour with potential annual incentive bonuses and a comprehensive benefits package.

Competenze

• Minimum High School Diploma or GED equivalent required; prior experience in customer service or warehousing is a plus.
• Fluent reading, writing and speaking English; accurate typing and data entry skills.
• Proficient with WMS and basic MS Office; ability to generate routine reports.
• Strong communication skills and professional phone and email manner.

Mansioni

• Address day-to-day customer needs and requests with professional communication.
• Work with operations to resolve customer service issues and assist with billing.
• Prepare shipping documents (labels, BOLs, compliance labels) and maintain customer records.
• Ensure vendor information is complete in the system and balance team responsibilities.
• Contribute to a safe and healthy workplace and support management in compliance tasks.

Conoscenze

English fluency

Data entry

Communication skills

Typing

Formazione

High School Diploma or GED

Strumenti

Warehouse Management Systems (WMS)

Microsoft Office

Descrizione del lavoro

SEKO Worldwide LLC in the United States seeks a detail-oriented customer service specialist to support daily client needs within our logistics operations. You will communicate with customers, process orders, and coordinate with operations to resolve issues.

Key duties include preparing shipping documents, maintaining records, and ensuring accurate vendor data. We offer a base pay of $18–$25 per hour with potential annual incentive bonuses and a comprehensive benefits package.