Logistics Customer Service & Sales Support

Ryder Supply Chain Solutions; Etna (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Employee stock purchase options

Employee discounts on tools, cars, and

Travel and more

Holidays and PTO in first year

Up to 12 weeks maternity leave

Job summary

Ryder in Etna, OH is seeking a Customer Service Representative I to support cross-functional teams including Sales, Marketing, Operations and Asset Management. The role handles inbound sales calls, maintains inventory levels, and responds to customer inquiries while resolving issues and escalating where needed.

The position emphasizes strong communication, reliability, and the ability to manage multiple tasks in a fast-paced environment, with benefits and a focus on customer satisfaction.

Qualifications

• HS diploma/GED required.
• One (1) year or more in sales and/or customer service required.

Responsibilities

• Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
• Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands.
• Workflow management: enhance productivity through effective scheduling and planning.
• Generate purchase/repair orders and maintenance of files.
• Parts management: contribute to cost containment through inventory planning and warranty.

Skills

Customer service

Communication

Time management

Multi-tasking

Professional relationships

Ambiguity tolerance

Education

HS diploma/GED

Job description

Ryder in Etna, OH is seeking a Customer Service Representative I to support cross-functional teams including Sales, Marketing, Operations and Asset Management. The role handles inbound sales calls, maintains inventory levels, and responds to customer inquiries while resolving issues and escalating where needed.

The position emphasizes strong communication, reliability, and the ability to manage multiple tasks in a fast-paced environment, with benefits and a focus on customer satisfaction.