Logistics Customer Service Pro — Shipments & Scheduling

A. Duie Pyle; City of Tonawanda (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation and PTO

Medical, Dental and Vision Insurance

401(k) with Company Match

Profit Sharing

Wellness Programs

Job summary

A. Duie Pyle is seeking a Customer Service Representative in City of Tonawanda, NY to serve as a key point of contact for customers. You will manage inquiries, schedule shipments, and resolve issues to ensure exceptional customer service.

The role requires customer service experience, familiarity with MS Office, and a willingness to maintain a flexible schedule. Join a family-owned company committed to integrity and empowering employee success.

Qualifications

• 1 year of prior customer service experience preferred.
• Experience in a fast-paced work environment.
• Strong familiarity with MS Office (Word, Excel, and Outlook).

Responsibilities

• Scheduling pick-ups, tracing shipments, providing shipment ETAs.
• Coordinating communication with customers and internal departments.
• Ensuring the accurate billing of shipments.

Skills

Customer service experience

Attention to detail

MS Office familiarity

Task prioritization

Job description

A. Duie Pyle is seeking a Customer Service Representative in City of Tonawanda, NY to serve as a key point of contact for customers. You will manage inquiries, schedule shipments, and resolve issues to ensure exceptional customer service.

The role requires customer service experience, familiarity with MS Office, and a willingness to maintain a flexible schedule. Join a family-owned company committed to integrity and empowering employee success.