Logistics Customer Sales Specialist

Heniff Logistics, LLC; Oak Brook (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Insurance

401(k) Plan + Company Match

Paid Time Off

Company Paid Holidays

Job summary

Heniff Transportation seeks a Customer Sales Specialist to create new customer sales for the brokerage division in a 3PL environment, within a leading asset-based carrier network. You will develop relationships, price and win freight across modes, and ensure top-notch service for assigned accounts.

The role requires a Bachelor’s degree or equivalent, proficiency with MS Office, and a track record of achieving sales goals.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong organizational and analytical abilities required.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Identify logistics contacts and build relationships.
• Grow a book of business by selling freight services across modes.
• Provide exemplary customer service in a 3PL brokerage.
• Coordinate with transportation and logistics departments on shipments.
• Price, negotiate, and win spot and contractual freight via RFPs.
• Develop new leads and contacts in shipping and transportation.
• Create and maintain a customer lead list for growth.
• Build high level customer relations in the transportation industry.
• Cover shipments as necessary.
• Review AR and ensure payment.
• Work to achieve quarterly and yearly sales goals.
• Collaborate with Director, Brokerage Services on sales strategies.

Skills

Organizational skills

Analytical skills

Independent work

Team player

Verbal communication

Written communication

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Excel

Word

PowerPoint

Outlook

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.

Position Summary

The Customer Sales Specialist is responsible for creating a book of business and creating new customer sales for the brokerage division in a 3rd Party Logistics environment of an Asset Based Carrier.

Duties and Responsibilities

• Identify logistics and shipping personnel and establish points of contact as well as building, maintaining and strengthening those relationships.
• Build a portfolio of business by selling freight services in multiple modes, Full Truck load, Liquid Bulk, Flatbed, Reefer, and Specialized shipments
• Provide exemplary customer service in a logistics environment of a 3PL Brokerage.
• Oversee customer operations on accounts and communicate directly with transportation and logistics deparments on their day to day shipments.
• Accurately, and effectively price, negotiate, and win spot freight and contractual freight via RFPs
• Create opportunity for relationship building by identifying new leads and contacts in shipping and transportation.
• Create and use a customer lead list targeting growth accounts.
• Build higher level customer relations within the transportation industry to gain business.
• Cover shipments as necessary.
• Review customer accounts receivable (AR) and ensure payment is made.
• Actively work to achieve and exceed quarterly and yearly goals including quotas, referral metrics and sales goals.
• Collaborate with Director, Brokerage Services regarding sales strategies.
• Perform additional duties as required.

Job Requirements

Education and Experience

• Bachelor’s degree or equivalent work experience
• Experience using Microsoft Office products such as Excel, Word, PowerPoint, and Outlook

Preferred Qualifications

• Sales experience

Essential Qualifications

• Demonstrated organizational and analytical skills
• Proven ability to work independently
• Demonstrated skill to see a project to completion
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Demonstrated ability to act as a team player and get involved in all aspects of the business function
• Self-starter with a drive to earn and grow

Language Skills

Ability to read, write and speak English proficiently.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear.

May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.

Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Ability to operate in a constant state of alertness and safe manner.

Work Environment

The position typically operates in a standard office environment.

This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Excellent office and tech skills required.

Benefits Package

• Medical, Dental, Vision, Life, and Disability Insurance 401(k) Plan + Company Match Paid Time Off Company Paid Holidays

Salary Range

Disclaimer: The salary range for this position is $45,000 to $60,000 annually plus commission. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidate's experience, education, skills, qualifications, and geographic location.

The Heniff Family of Companies, we believe our biggest asset is our people.

We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture.

Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

The Heniff family of companies is the premier leader in liquid bulk transportation, food grade, rail transloading, iso depot operations, tank cleaning and maintenance.

Our mission is to efficiently provide Supply Chain Solutions to our customers safely, securely and on time, every time.

From our high-tech tracking and technology systems to our friendly drivers and customer service staff, everything is focused on ways to come up with solutions to our customers' problems and to make it as easy as possible to do business with us.

With nearly 100 locations connected nationwide and over 2000 tractors, our integrated freight network of opportunities and capacity for our drivers and customers is unmatched.

Even though we have the look of a big company, we have the feel of a small company.

Our goal is not to be the biggest, but to be the best!