Logistics Customer Operations Specialist

GEODIS; Brentwood (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

Flexible schedules

Early wage access

Healthcare options

Paid time off

Safe work environment

Employee feedback culture

Promotion opportunities

Compassion fund

Community involvement

Fun workplace

Inclusive culture

Career growth

Job summary

GEODIS is hiring a Customer Operations Representative in Brentwood, TN. You will manage daily account operations, respond to customer inquiries, and coordinate pickups and deliveries while collaborating with the Carrier Team to ensure on-time service.

The role emphasizes strong communication and a customer-first mindset in a fast-paced logistics environment. Ideal candidates will hold a Bachelor's degree and demonstrate excellent communication skills, with a record of reliability and teamwork.

Qualifications

• Bachelor's Degree in Supply Chain/Logistics, Business Management, Entrepreneurship, Marketing or related studies preferred.
• Excellent written and oral communication skills to develop relationships with customers.

Responsibilities

• Manage day-to-day operations of the assigned account(s) and identify opportunities to improve service and increase business.
• Analyze customer inquiries and provide timely updates to customers.
• Schedule pickup and delivery appointments based on customer needs.
• Work with Carrier Team to ensure shipments are booked and tracked for on-time pickup or delivery.
• Support pricing and quoting activity with direction from Account Executive.
• Other duties as required.

Skills

Communication skills

Education

Bachelor's Degree

Job description

GEODIS is hiring a Customer Operations Representative in Brentwood, TN. You will manage daily account operations, respond to customer inquiries, and coordinate pickups and deliveries while collaborating with the Carrier Team to ensure on-time service.

The role emphasizes strong communication and a customer-first mindset in a fast-paced logistics environment. Ideal candidates will hold a Bachelor's degree and demonstrate excellent communication skills, with a record of reliability and teamwork.