Logistics Customer Experience Specialist (Part-Time)

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Part-time Customer Experience Support representative in Lowell, AR. Under supervision, you will perform detailed clerical tasks and support multiple teams with load bookings, scheduling, and order entry.

The role emphasizes effective communication, accuracy, and the ability to multitask in a fast-paced logistics environment. Evening, weekend, or holiday coverage may apply as per schedule.

Qualifications

• Must be able to communicate effectively with internal teams and customers.
• Ability to multitask and manage multiple loads and orders.
• Strong prioritization and time-management skills.
• Must quickly learn new systems and processes.
• Keyboarding and typing proficiency.
• Commitment to meeting customer needs with quality service.
• Demonstrated accuracy in processing information and records.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace loads, and assist internal customers with issues.
• Monitor freight in transit and respond to customer location requests for appointments.
• Perform general administrative and clerical duties, maintain records and files.

Skills

Communication

Multitasking

Prioritization

Learn fast

Typing

Customer focus

Accuracy

Education

GED/High School diploma (required)

High School diploma (required)

Job description

J.B. Hunt Transport Services, Inc. is seeking a Part-time Customer Experience Support representative in Lowell, AR. Under supervision, you will perform detailed clerical tasks and support multiple teams with load bookings, scheduling, and order entry.

The role emphasizes effective communication, accuracy, and the ability to multitask in a fast-paced logistics environment. Evening, weekend, or holiday coverage may apply as per schedule.