Logistics Customer Care Specialist | Day Shift

GXO; Plainfield (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

GXO is seeking a Customer Service/Logistics support professional in Plainfield, IN, for a day shift (6:00 AM – 2:30 PM). The role focuses on coordinating workload, processing orders, and managing warehouse documentation to ensure timely customer fulfillment.

The position requires you to use WMS, communicate with carriers and customers, and maintain accurate records while supporting a growing logistics operation. A reliable team contributor will thrive in a fast-paced environment.

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.
• Organizing shipping and receiving schedule.

Skills

Microsoft Office

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Warehouse Management System (WMS)

Job description

GXO is seeking a Customer Service/Logistics support professional in Plainfield, IN, for a day shift (6:00 AM – 2:30 PM). The role focuses on coordinating workload, processing orders, and managing warehouse documentation to ensure timely customer fulfillment.

The position requires you to use WMS, communicate with carriers and customers, and maintain accurate records while supporting a growing logistics operation. A reliable team contributor will thrive in a fast-paced environment.