Logistics Customer Service Specialist - Day Shift

GXO Logistics, Inc.; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Job summary

GXO Logistics, Inc. in Plainfield, IN is seeking a Customer Service Representative for the day shift (Mon-Fri, 6:00 AM – 2:30 PM). You will support warehouse operations, coordinate workload, and assist with inventory, packaging slips, and customer orders.

You’ll work with a global team, communicating with carriers and customers, and contribute to efficient order processing in a fast-paced environment. GXO offers comprehensive benefits and career growth opportunities.

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.
• Organize shipping and receiving schedule.

Skills

Microsoft Office

Communication

Multitasking

Education

High school diploma

Tools

Warehouse Management System (WMS)

Job description

GXO Logistics, Inc. in Plainfield, IN is seeking a Customer Service Representative for the day shift (Mon-Fri, 6:00 AM – 2:30 PM). You will support warehouse operations, coordinate workload, and assist with inventory, packaging slips, and customer orders.

You’ll work with a global team, communicating with carriers and customers, and contribute to efficient order processing in a fast-paced environment. GXO offers comprehensive benefits and career growth opportunities.