Logistics Customer Service Coordinator

GXO; La Porte (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance (medical, dental and

401(k)

Life insurance

Disability benefits

Job summary

GXO is hiring a Customer Service Representative to support warehouse operations and ensure efficient order processing. You will coordinate workload with warehouse staff, carriers and drivers, prepare orders, and track inventory using our WMS system.

The role requires strong communication, multitasking ability, and at least 1 year of customer service experience plus 6 months in a warehouse setting. A high school diploma or equivalent is expected.

Qualifications

• Proficiency in Microsoft Office and strong communication skills.
• Ability to multitask and prioritize workload in a fast-paced environment.
• High school diploma or equivalent required; flexibility in schedule.
• 1 year of customer service experience; 6 months in a warehouse setting.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Microsoft Office

Effective communication

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Warehouse Management System (WMS)

Job description

GXO is hiring a Customer Service Representative to support warehouse operations and ensure efficient order processing. You will coordinate workload with warehouse staff, carriers and drivers, prepare orders, and track inventory using our WMS system.

The role requires strong communication, multitasking ability, and at least 1 year of customer service experience plus 6 months in a warehouse setting. A high school diploma or equivalent is expected.