Logistics Customer Service Coordinator

GXO Logistics, Inc.

La Porte (TX)

On-site

USD 34,000 - 52,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability

Job summary

GXO Logistics, Inc. is seeking a Customer Service Representative to support warehouse operations. You will coordinate workload distribution among workers and drivers, prepare orders, and resolve discrepancies while maintaining accurate documentation in the WMS.

The role emphasizes efficient communication with carriers, customers, and management in a fast-paced environment. The position offers a competitive benefits package including full health insurance, a 401(k), life and disability insurance,

Qualifications

Proficiency in Microsoft Office and strong written/verbal communication.
Ability to multitask and prioritize in a fast-paced warehouse setting.
Availability for flexible schedule and 1 year of customer service experience.

Responsibilities

Coordinate workload allocation among warehouse workers, material handlers and drivers.
Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
Assign and release orders sent for loading and unloading.
Allocate and research inventory for orders.
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
Maintain and generate required reports.
Process, audit and file various documentation.