Logistics & Customer Care Specialist

Carter LOGISTEED Logistics; Anderson (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. is seeking a Transportation Specialist in Anderson, IN. You will own the freight process, create and track orders, and coordinate with carriers and customers to ensure smooth delivery.

The role requires strong written and verbal communication and the ability to work in a high-pressure environment while maintaining a positive attitude. Proficiency with Microsoft Word, Excel and Outlook is expected.

Qualifications

• High School Diploma or GED required.
• College degree or 1 year transportation and customer service experience preferred.
• Strong written and verbal communication; able to work in a high-stress environment.

Responsibilities

• Manage customer relationships through multiple order channels.
• Create and track freight orders, anticipate issues, provide solutions.
• Facilitate clear communication between carriers and customers.
• Organize and track freight on schedule; adapt to changing priorities.
• Escalate events through management channels when needed.
• Support teammates and share best practices across offices.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or GED

College degree

Transportation experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. is seeking a Transportation Specialist in Anderson, IN. You will own the freight process, create and track orders, and coordinate with carriers and customers to ensure smooth delivery.

The role requires strong written and verbal communication and the ability to work in a high-pressure environment while maintaining a positive attitude. Proficiency with Microsoft Word, Excel and Outlook is expected.