Logistics Coordinator — Remote Start, Miami Onsite

655 MNX GLOBAL LOGISTICS CORP; Miami (FL); Híbrido; USD 19.000 - 25.000; Tempo integral

Resumo da vaga

United Parcel Service, Inc. is seeking a customer service professional for evening hours in a role that starts remote and will transition to an on-site Miami, FL office. You will handle inquiries by phone, email, and web, manage shipments, and communicate with customers with professionalism and accuracy.

Ideal candidates have 1+ year of customer service, strong typing, and proficiency in MS Office, with a mindset for fast-paced environments and flexible hours.

Qualificações

• At least 1 year of customer service experience.
• Must be at least 18 years old with a high school diploma or GED.
• Proficient in Word, Excel, Outlook and data entry; 30 WPM.
• Strong communication, organization and time management.
• Call center experience preferred; geography/time zones knowledge a plus.

Responsabilidades

• Handle incoming customer requests via phone, email and website with urgency and attention to detail.
• Process and monitor shipments using MNX platform for diverse industries.
• Communicate with customers and agents professionally.
• Meet required team metrics and stay current on training.

Conhecimentos

Customer service

Time management

Typing 30 WPM

Communication skills

Adaptability

Formação

High school diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Data entry

Microsoft Office Suite

Descrição da vaga

United Parcel Service, Inc. is seeking a customer service professional for evening hours in a role that starts remote and will transition to an on-site Miami, FL office. You will handle inquiries by phone, email, and web, manage shipments, and communicate with customers with professionalism and accuracy.

Ideal candidates have 1+ year of customer service, strong typing, and proficiency in MS Office, with a mindset for fast-paced environments and flexible hours.