Logistics Coordinator: Real-Time Tracking & Scheduling

QUALITY FREIGHT LOGISTICS INC; Wixom (MI); On-site; USD 42,000 - 44,000; Full time

Job summary

QUALITY FREIGHT LOGISTICS INC in Wixom, MI is seeking a Logistics Coordinator to serve as the primary contact for customers and manage trailer movement, location tracking, and scheduling. You will liaison between drivers and the team to streamline logistics operations and ensure efficient transportation of goods.

The ideal candidate will have 1+ years in dispatch or a strong willingness to learn, be comfortable under pressure, and demonstrate excellent communication and organizational skills.

Qualifications

• High school diploma or GED required.
• 1+ years of experience as a service dispatcher is preferred but not required; we will train the right candidate.
• Experience working in a customer-oriented environment.
• Experience working with people under stressful and dynamic conditions.
• Exceptional communication skills, customer service-oriented, well-organized, and strong interpersonal communication abilities.
• Proficiency with computers and the ability to quickly learn new software and systems.

Responsibilities

• Track and manage the real-time location and status of trailers using GPS systems, logistics software, and consistent communication via phone and email.
• Work closely with drivers and dispatchers to ensure timely deliveries and pickups.
• Coordinate with internal teams and external partners to address and resolve logistical issues or delays promptly.
• Ensure compliance with transportation regulations and company policies at all times.
• Offer support in troubleshooting and resolving any challenges related to trailer management.
• Assist the logistics team in ensuring proper resource allocation.

Skills

Communication

Customer service

Organizational skills

Interpersonal skills

Computer skills

Education

High school diploma or GED

Tools

GPS systems

Logistics software

Job description

QUALITY FREIGHT LOGISTICS INC in Wixom, MI is seeking a Logistics Coordinator to serve as the primary contact for customers and manage trailer movement, location tracking, and scheduling. You will liaison between drivers and the team to streamline logistics operations and ensure efficient transportation of goods.

The ideal candidate will have 1+ years in dispatch or a strong willingness to learn, be comfortable under pressure, and demonstrate excellent communication and organizational skills.