Logistics Coordinator - IVF Clinic & Clinical Supplies

Vitrolife Group; Torrance (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) with Employer Match

Medical, Dental, Vision

IVF Coverage

Job summary

Vitrolife Group is seeking a Logistics Coordinator in Torrance, CA to ensure timely fulfillment of clinical supplies and collection kits. The role supports inventory management, shipping and receiving, documentation, and carrier coordination in a fast-paced, regulated setting.

The ideal candidate will be organized, detail-oriented, and customer-focused, with experience in logistics and proficiency in Excel, Salesforce, and ERP systems. Onsite work with comprehensive benefits is provided.

Qualifications

• High school diploma or equivalent.
• Minimum one year of experience in logistics, shipping, warehousing, inventory control, distribution, or courier operations.
• Proficiency with Microsoft Excel.
• Experience using Salesforce, ERP, CRM, inventory management, or other business systems.
• Basic computer proficiency, including data entry and keyboarding skills.

Responsibilities

• Fulfill clinic, client, and affiliate orders using company systems and Salesforce.
• Assemble and audit clinical collection kits and related documentation.
• Prepare and review shipping docs including labels and commercial invoices.
• Coordinate inbound and outbound shipments, carrier management, and pickups.
• Execute reverse logistics for returned materials and clinical supplies.
• Monitor inventory through audits, reconciliation, replenishment, and control.
• Document inter-office transfers of supplies and materials.
• Maintain safe, compliant warehouse according to standards and regulatory requirements.
• Manage logistics email queues and respond to inquiries.
• Investigate and resolve shipment, tracking, and transit issues.
• Update records in Salesforce, Navision, and other systems.
• Collaborate with Client Services, Customer Service, Genetic Counseling, and others.
• Support continuous improvement and operational efficiency in logistics and inventory.
• Perform other duties to support department objectives.

Skills

Organizational skills

Time management

Communication

Customer service

Problem solving

Excel proficiency

Education

High school diploma or equivalent

Tools

Salesforce

Navision

ERP systems

CRM systems

Microsoft Excel

Job description

Vitrolife Group is seeking a Logistics Coordinator in Torrance, CA to ensure timely fulfillment of clinical supplies and collection kits. The role supports inventory management, shipping and receiving, documentation, and carrier coordination in a fast-paced, regulated setting.

The ideal candidate will be organized, detail-oriented, and customer-focused, with experience in logistics and proficiency in Excel, Salesforce, and ERP systems. Onsite work with comprehensive benefits is provided.