Logistics Coordinator in Jacksonville

Energy Jobline ZR; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Energy Jobline ZR is seeking a Logistics Coordinator in Jacksonville, FL to manage customer shipments from planning through delivery, ensuring import/export compliance and effective communication with carriers and warehouses.

The role covers domestic and international shipments, coordinating cargo tracing, clearance, and release at port facilities, while handling inquiries and preparing regular reports for supervisors.

Qualifications

• English and Spanish proficiency required.
• Strong management and organizational skills.
• Good problem-solving abilities.
• Experience with CargoWise or similar logistics software.

Responsibilities

• Provide exceptional customer service and build relationships with customers.
• Manage inquiries and requests promptly.
• Arrange shipments by destination, route, rate, delivery time and carrier dispatches.
• Create and maintain booking files with PO, booking, container size, temperature, sail date, etc.
• Verify shipments by matching bills of lading and reconciling quantities.

Skills

English and Spanish proficiency

Management & organizational skills

Problem-solving skills

CargoWise familiarity

Tools

CargoWise

Job description

Job DescriptionJob DescriptionJob Description: The Logistics Coordinator handles customer shipments, from the planning stage to the actual movement, and performs delivery follow-up. The job addresses domestic and international shipments while ensuring import/export regulations compliance.

Responsibilities

• Provide exceptional customer service while building relationships with new and existing customers.
• Manage all inquiries and requests promptly.
• Arrange shipments by examining destination, route, rate, delivery time, and carrier dispatches.
• Administer and create files with all necessary booking information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc.).
• Verify merchandise shipped by matching bills of lading, reconciling quantities, and identifying discrepancies.
• Ensure the customer is updated on all product discrepancies received (damage, shortage, and overage).
• Coordinate shipments with the warehouse and ensure cargo is traced, cleared, and released at port facilities.
• Assist with communications to carriers when issues arise.
• Responsible for managing several on-hand reports.
• Compile and submit accurate, regular, and timely reports as requested.
• Immediately reports and documents irregularities to supervisors.
• Performs other tasks as necessary.

Required Skills/Abilities:

• Excellent verbal and written communication skills in English (required) and Spanish (required).
• A college degree is , not required.
• Good management and organizational skills.
• Strong problem-solving skills.

Education and Experience:

• A college degree is , not required.
• At least one year of Logistics or freight forwarding experience is .
• At least one year of direct customer service experience.
• At least one year of experience in logistics and supply chain management software (Cargo Wise 1 ).

Physical Requirements:

None