Logistics Coordinator

CBX Global; Jacksonville (FL); On-site; USD 29,000 - 32,000; Full time

Job summary

CBX Global in Jacksonville, FL is seeking a Logistics Coordinator to manage shipments from planning through delivery, ensuring import/export compliance and on-time performance.

You will handle domestic and international shipments, coordinate with warehouses and carriers, verify documents, and provide proactive updates to customers. A minimum of one year in logistics or freight forwarding and strong English/Spanish communication are required.

Qualifications

• At least one year of Logistics or freight forwarding experience.
• At least one year of direct customer service experience.
• Experience with CargoWise or similar logistics software preferred.

Responsibilities

• Provide exceptional customer service while building relationships.
• Manage inquiries and requests promptly.
• Arrange shipments by route, rate, delivery time, and carrier dispatches.
• Create and maintain files with booking information (PO, Booking, Container Size, etc.).
• Verify shipments against bills of lading and reconcile discrepancies.
• Coordinate shipments with the warehouse and ensure port clearance.
• Communicate with carriers when issues arise.
• Prepare and submit regular on-hand reports.

Skills

Bilingual English & Spanish

Communication skills

Organizational skills

Problem solving

Education

College degree preferred

Tools

CargoWise

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time JAX OFFICE, Jacksonville, FL, US

2 days ago Requisition ID: 1093

Salary Range: $21.00 To $23.00 Hourly

Job Description

The Logistics Coordinator handles customer shipments, from the planning stage to the actual movement, and performs delivery follow-up. The job addresses domestic and international shipments while ensuring import/export regulations compliance.

Responsibilities

• Provide exceptional customer service while building relationships with new and existing customers.
• Manage all inquiries and requests promptly.
• Arrange shipments by examining destination, route, rate, delivery time, and carrier dispatches.
• Administer and create files with all necessary booking information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc.).
• Verify merchandise shipped by matching bills of lading, reconciling quantities, and identifying discrepancies.
• Ensure the customer is updated on all product discrepancies received (damage, shortage, and overage).
• Coordinate shipments with the warehouse and ensure cargo is traced, cleared, and released at port facilities.
• Assist with communications to carriers when issues arise.
• Responsible for managing several on-hand reports.
• Compile and submit accurate, regular, and timely reports as requested.
• Immediately reports and documents irregularities to supervisors.
• Performs other tasks as necessary.

Required Skills/Abilities:

• Excellent verbal and written communication skills in English (required) and Spanish (required).
• A college degree is preferred, not required.
• Good management and organizational skills.
• Strong problem-solving skills.

Education and Experience:

• A college degree is preferred, not required.
• At least one year of Logistics or freight forwarding experience is preferred.
• At least one year of direct customer service experience.
• At least one year of experience in logistics and supply chain management software (Cargo Wise 1 preferred).

Physical Requirements:

None