Logistics Coordinator

SNI Companies; Ponte Vedra Beach (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Healthcare Plans – Medical, Dental, & Vision

401k Plan with Employer Match

PTO, Holiday Pay, and Sick Days

Job summary

A logistics and transportation company is seeking a Logistics Coordinator in Ponte Vedra Beach, FL. The successful candidate will assist customers with all aspects of shipping, manage bookings, and ensure accurate cargo tracking. Candidates should have 3+ years of customer service experience, preferably in logistics, and possess strong communication skills. This full-time position offers benefits including healthcare plans, 401k with employer match, and paid time off.

Qualifications

• 3+ years of prior Customer Service experience.
• Logistics industry experience preferred.
• Must pass background check and drug test.

Responsibilities

• Respond to all customer booking requests in a timely manner.
• Ensure all bookings are accurately rated to facilitate bill of lading creation.
• Track and trace customer cargo and solve general terminal issues.
• Reconcile bookings and load lists.
• Update and manage customer portals for accurate bookings.

Skills

Customer Service experience

Strong communication skills

Detail-oriented

Ability to prioritize tasks

Self-starter

Education

High School diploma or GED

Job description

Logistics Coordinator – Ponte Vedra Beach, FL

Must be actively located in the Ponte Vedra or Jacksonville, FL area.

Job Summary

The Logistics Coordinator assists customers in all aspects of their shipping needs, including bookings, delivery requirements, issuing receipts, and confirming deliveries with ports.

Responsibilities

• Respond to all customer booking requests in a timely manner.
• Ensure all bookings are accurately rated to facilitate bill of lading creation and forecast reporting.
• Track and trace customer cargo; review and process hazardous information, verify cargo dimensions, provide dock receipts, and solve general terminal and cargo issues.
• Reconcile bookings and load lists.
• Update and manage customer portals to ensure cargo is booked accurately.
• Respond to rate quotes in accordance with policy and provide pertinent customer information to sales staff.
• Contribute to and expedite solutions to customer needs/problems.

Qualifications

• 3+ years of prior Customer Service experience.
• Logistics industry experience preferred.
• High School diploma or GED required.
• Must be able to pass background check and drug test.
• Strong written and verbal communication skills.
• Ability to work in a dynamic environment and prioritize tasks.
• Self-starter who looks to improve processes.
• Must be able to work independently and be a team player.
• Detail-oriented and highly organized.

Benefits

• Healthcare Plans – Medical, Dental, & Vision
• 401k Plan with Employer Match
• PTO, Holiday Pay, and Sick Days

Pay

Pay Rate: $60,000 annually

Seniority level

Associate

Employment Type

Full-time

Job Function

Customer Service, Quality Assurance, and Administrative

Industries

Transportation, Logistics, Supply Chain and Storage