Logistics Coordinator: Carrier Scheduling & Dock Ops

River-Valley-Foods-1; City of Syracuse (NY); On-site; USD 63,039,000 - 68,770,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Insurance

Flexible Paid Time Off

Paid Holidays

401(k) & Roth IRA with company match

Employee Assistance Program (EAP)

Employee Purchase Program

Job summary

River Valley Holdings in Syracuse, NY is seeking a Logistics Assistant. This full-time onsite role manages inbound/outbound carrier appointments, dock scheduling, and regional coordination across four warehouses to optimize throughput.

The position requires attention to detail, clear communication, and the ability to handle multiple priorities in a fast-paced environment. Mon-Fri, 8AM-4:30PM, with hourly compensation in a competitive range.

Qualifications

• Associate’s degree or higher preferred but not required.
• 3+ years’ experience coordinating LTL and trailer loads.
• Familiarity with MS Office applications.

Responsibilities

• Act as primary point of contact for carriers regarding appointments and dock availability.
• Schedule inbound carrier appointments across 4 warehouses in the region.
• Maintain dock calendars and ensure balanced daily/weekly capacity utilization.
• Prioritize appointments based on urgency, product type, and operational constraints.
• Communicate any transportation delays or disruptions to the Operations and Purchasing Teams.
• Work with the River Valley transportation team to schedule and coordinate backhauls.
• Coordinate and schedule vendor and customer outbound pickups as needed.
• Track KPIs including on-time delivery performance, carrier wait times/detention, dock utilization.
• Identify trends and recommend process improvements.
• Work with the Logistics Manager and Coordinator roles to understand and assist with carrier designation and routing for inbound loads.
• Perform various administrative tasks as needed to support the transportation and logistics teams.

Skills

Attention to detail

Communication skills

Multitasking

Education

Associate’s degree or higher

Tools

MS Office

Job description

River Valley Holdings in Syracuse, NY is seeking a Logistics Assistant. This full-time onsite role manages inbound/outbound carrier appointments, dock scheduling, and regional coordination across four warehouses to optimize throughput.

The position requires attention to detail, clear communication, and the ability to handle multiple priorities in a fast-paced environment. Mon-Fri, 8AM-4:30PM, with hourly compensation in a competitive range.