Logistics Assistant

River Valley Foods; City of Syracuse (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

River Valley Foods in Syracuse, NY is seeking a full-time Logistics Assistant to manage inbound/outbound carrier appointments and dock scheduling across four regional warehouses. You will coordinate pickups, monitor KPIs, and support the transportation and operations teams in a fast-paced environment.

The ideal candidate has 3+ years of freight coordination experience, familiarity with MS Office, and strong organizational and communication skills.

Qualifications

• Associate’s degree or higher preferred but not required.
• 3+ years’ experience in coordinating LTL and Trailer Load freight.
• Familiarity with MS Office applications

Responsibilities

• Act as contact for carriers on appointments and dock availability.
• Schedule inbound carrier appointments across four warehouses.
• Maintain dock calendars and balance daily/weekly capacity.
• Prioritize appointments by urgency, product type, and constraints.
• Inform Operations and Purchasing of delays or disruptions.
• Coordinate backhauls with the transportation team.
• Coordinate vendor and customer outbound pickups as needed.
• Track KPIs: on-time delivery, wait times, dock utilization.
• Identify trends and propose process improvements.
• Assist with carrier designation and routing for inbound loads.
• Provide administrative support to logistics teams.

Skills

Attention to detail

Communication

Multitasking

Education

Associate's degree or higher

Tools

MS Office

Job description

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Logistics Assistant

Full-time Regular Syracuse, NY, US

3 days ago Requisition ID: 1818

Salary Range: $22.00 To $24.00 Hourly

River Valley, a growing specialty foods distributor in Syracuse, NY, is searching for a full time Logisitcs Assistant .

River Valley Holdings is a family-owned food distribution company based in Syracuse, NY and serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Empire Valley, distribute a wide range of specialty dry and frozen grocery items out of warehouses in Syracuse, NY.

The Logistics Assistant is responsible for managing inbound and outbound carrier appointments across multiple distribution facilities. This role ensures efficient dock scheduling, optimizes facility throughput, and serves as the primary point of contact for carriers and internal teams regarding delivery and pickup coordination.

Schedule: Monday-Friday 8AM-4:30PM, Onsite

Wages: $22.00-$24.00 per hour, depending on experience

• Act as primary point of contact for carriers regarding appointments and dock availability.
• Schedule inbound carrier appointments across 4 warehouses in the region.
• Maintain dock calendars and ensure balanced daily/weekly capacity utilization.
• Prioritize appointments based on urgency, product type, and operational constraints.
• Communicate any transportation delays or disruptions to the Operations and Purchasing Teams.
• Work with the River Valley transportation team to schedule and coordinate backhauls.
• Coordinate and schedule vendor and customer outbound pickups as needed.
• Track KPIs including on-time delivery performance, carrier wait times/detention, dock utilization.
• Identify trends and recommend process improvements.
• Work with the Logistics Manager and Coordinator roles to understand and assist with carrier designation and routing for inbound loads.
• Perform various administrative tasks as needed to support the transportation and logistics teams.

Education and Experience:

• Associate’s degree or higher preferred but not required
• 3 or more years’ experience in coordinating LTL and Trailer Load freight
• Familiarity with MS Office applications

Key Skills and Competencies:

• Strong attention to detail and organizational skills
• Good communication skills (written and verbal)
• Ability to manage multiple priorities in a fast-paced environment

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, Vision, Life, and Disability Insurance
• Flexible Paid Time Off
• Paid Holidays
• 401(k) & Roth IRA with company match
• Employee Assistance Program (EAP)
• Employee Purchase Program

River Valley Holdings is an Equal Opportunity Employer (EOE).