Logistics Coordinator (AIR & Ocean Operations)

Woongjin, Inc

Santa Ana (CA)

On-site

USD 39,000 - 43,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Vision Insurance

401(k)

Paid Sick hours

Job summary

WOONGJIN, Inc is seeking a Logistics Coordinator (Air & Ocean Operations) to plan, execute, and optimize inbound and outbound air and ocean freight for a global mobile device distribution. The role requires hands-on experience in air/ocean freight, strong knowledge of international regulations, and the ability to coordinate with carriers, customs brokers, and internal teams across time zones.

Weekend shifts may be required.

Qualifications

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum 6 years of experience in logistics coordination with a focus on international air/ocean freight.
Hands-on experience in international Air, Ocean, and OTR freight forwarding operations required.
Proven experience managing transload warehouse operations and truckload dispatch.
Strong understanding of international air/ocean freight regulations and customs procedures.
Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).

Responsibilities

Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations.
Gather departure information for containers and air cargo at ports, terminals, and airports.
Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
Coordinate terminal departure schedules with terminal operators and customs brokers.
Track ocean containers, rail intermodal units, and air shipments in real time.
Validate Import of Documentation (IOD) and Proof of Delivery (POD) daily.
Respond promptly to shipment exceptions requiring attention.
Oversee Transload Warehouse capacity planning and utilization.
Manage KPIs for transload operations (dwell time, on-time transload, damage rate).
Identify and resolve bottlenecks with warehouse teams.
Schedule and dispatch TL OB orders using TMS; optimize routing and load consolidation.
Serve as primary contact for logistics partners, carriers, forwarders, brokers, and customers.
Handle claims, documentation, and escalations via phone, email, or meetings.
Ensure shipments comply with trade regulations and maintain audit-ready records.

Skills

Analytical Thinking

Problem Solving

Communication

Multitasking

Under Pressure

Education

Bachelor's degree in Logistics/Supply Chain/Business

Tools

SAP

TMS

WMS

Job description

Logistics Coordinator (AIR & Ocean Operations)

Contract
Compensation: USD 28 - USD 31 - hourly

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Medical Insurance
Vision Insurance
401(k)
Paid Sick hours

1. Position Overview

The Mobile Business Unit supports the global distribution of company mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to company warehouses and ultimately to customers.

This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

2. Key Responsibilities

1) Planning & Scheduling

Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

Gather departure information for containers and air cargo at ports, terminals, and airports.
Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

Track ocean containers, rail intermodal units, and air shipments in real time.
Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).

4) Transload Warehouse Management

Oversee Transload Warehouse (TW) capacity planning and utilization.
Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management

Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.

6) Partner & Stakeholder Communication

Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance & Documentation

Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
Maintain accurate records for audits and regulatory inspections.
Perform other job-related duties as assigned.

8) Core Competencies

Analytical Thinking: Translate large data sets into actionable insights.
Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
Communication: Communicate clearly and effectively with internal teams and external partners.
Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

1) Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

2) Experience

Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required.
Proven experience managing transload warehouse operations and Truckload (TL) dispatch.

3) Industry Knowledge