Air/Ocean Logistics Coordinator

Ledgent Technology; Plano (TX); Hybrid; USD 25,000 - 43,000; Full time

Job summary

Ledgent Technology is seeking a Logistics Coordinator (Air & Ocean Operations) to support Samsung's Mobile Business Unit by planning, executing, and continually improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers.

This role requires hands-on experience in Air Freight Operations with knowledge of ocean freight, and it follows a five-day work schedule that includes weekend shifts

Responsibilities

• Create and maintain daily tracking reports for Air Import, Ocean Import and OTR, including weekend operations.
• Gather departure information for containers and air cargo at ports, terminals, and airports.
• Monitor and confirm on‑time departures from U.S. ocean terminals and major airports.
• Coordinate terminal departure schedules with terminal operators and customs brokers.

Job description

Salary: USD0 - USD30.71 per hour

Pay Rate: $30.71

Contract 1 Year

Location: Coppell 3 days per week and Plano 2 days per week

Work Hours: Tuesday–Saturday or Sunday–Thursday / 8AM~5PM

1. Position Overview

The Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers.

This position requires hands‑on experience in Air Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five‑day work schedule that includes weekend shifts based on operational requirements.

2. Key Responsibilities

1) Planning & Scheduling

• Create and maintain daily tracking reports for Air Import, Ocean Import and OTR including weekend operations

2) Port & Terminal Coordination

• Gather departure information for containers and air cargo at ports, terminals, and airports.
• Monitor and confirm on‑time departures from U.S. ocean terminals and major airports.
• Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring

• Track ocean containers, rail intermodal units, and air shipments in real time.
• Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
• Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs holds).

4) Transload Warehouse Management

• Oversee Transload Warehouse (TW) capacity planning and utilization.
• Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on‑time transload, damage rate).
• Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management

• Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
• Optimize routing and load consolidation to meet service‑level agreements while minimizing transportation costs.

6) Partner & Stakeholder Communication

• Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
• Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance & Documentation

• Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
• Maintain accurate records for audits and regulatory inspections.
• Perform other job‑related duties as assigned.

8) Core Competencies

• Analytical Thinking: Translate large data sets into actionable insights.
• Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
• Communication: Communicate clearly and effectively with internal teams and external partners.
• Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to Work Under Pressure: Perform effectively in a fast‑paced, deadline‑driven environment.

Thank you for submitting your application.