Logistics Coordinator

Marten Transport, Ltd.; Tucker (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Marten Transport, Ltd. is seeking a Logistics Customer Service Representative to support profitable growth within its logistics division. The role involves driving load counts, revenue and margin goals, and developing carrier bases to sustain lane volumes.

The successful candidate will negotiate pricing, collaborate with sales and management on pricing for larger customers, and monitor the EDI system for freight availability and accuracy. Travel up to 10% may be required.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational ability with attention to detail.
• Able to handle a fast-paced work environment.
• Strong problem-solving skills and calm under pressure.
• Self-motivated with negotiation skills.
• Computer experience with Windows and Excel or similar programs.

Responsibilities

• Drive daily and weekly load count, revenue and margin goals for a specific region.
• Develop current carrier base for consistent lane specific volumes.
• Negotiate pricing and solicit business from our existing customers to secure freight for our contracted carriers.
• Work directly with sales and management to assist in developing pricing for larger customers.
• Monitor EDI system for available freight. Make sure correct reason codes are included on all rejected shipments.
• Act as a mentor for new employees and assist in training as needed.
• Identify new traffic lanes for potential growth.
• Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
• Meet departmental and personal profit margin goals.
• Travel up to 10% of scheduled time throughout the year.
• Work independently and as a cohesive member of a team to maximize Marten Transport Logistics, LLC profitability.
• Other duties as assigned by authorized personnel.

Skills

Verbal and written communication

Organizational skills

Problem solving under pressure

Negotiation skills

Self-motivated

Education

College degree preferred

Experience in trucking industry a plus

Tools

Windows OS

Excel

Job description

Purpose:

Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.

Responsibilities:

1. Drive daily and weekly load count, revenue and margin goals for a specific region.
2. Develop current carrier base for consistent lane specific volumes.
3. Negotiate pricing and solicit business from our existing customers to secure freight for our contracted carriers.
4. Work directly with sales and management to assist in developing pricing for larger customers.
5. Monitor EDI system for available freight. Make sure correct reason codes are included on all rejected shipments.
6. Act as a mentor for new employees and assist in training as needed.
7. Identify new traffic lanes for potential growth.
8. Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
9. Meet departmental and personal profit margin goals.
10. Travel up to 10% of scheduled time throughout the year.
11. Work independently and as a cohesive member of a team to maximize Marten Transport Logistics, LLC profitability.
12. Other duties as assigned by authorized personnel.

Abilities/ Skills Required:

Excellent verbal and written communications skills. Strong organizational ability, detail oriented, ability to handle a fast pace work environment. Ability to solve problems efficiently and remain calm under pressure. Self motivated, with negotiation skills. Computer experience necessary: Windows and Excel or similar programs.

Physical Requirements:

Ability to sit for extended periods of time. Manual dexterity for data entry, stooping, bending for filing, good listening and speaking ability.

Education / Training Required:

College degree preferred along with previous experience in sales/ marketing. Previous experience in trucking industry a plus.