Logistics Coordinator

Marten Transport, Ltd.; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

Marten Transport Logistics, LLC in Phoenix is seeking a Logistics Customer Service Rep to drive regional load counts, revenue and margin goals while developing a reliable carrier base.

You will negotiate pricing with existing customers, collaborate with sales to price larger accounts, and monitor the EDI system for freight while mentoring new staff. Travel up to 10% and contribute to profitability through teamwork.

Qualifications

• College degree preferred and experience in sales/marketing.
• Experience in trucking industry is a plus.
• Strong verbal and written communication required.

Responsibilities

• Drive load counts, revenue and margin goals for a region.
• Develop current carrier base for lane-specific volumes.
• Negotiate pricing and solicit business from existing customers to secure freight for contracted carriers.
• Collaborate with sales to assist in pricing for larger customers.
• Monitor EDI system for available freight and ensure correct reason codes on rejected shipments.
• Mentor new employees and assist in training as needed.
• Identify new traffic lanes for potential growth.
• Verify all carriers meet safety standards.
• Meet departmental and personal profit margin goals.
• Travel up to 10% of scheduled time throughout the year.
• Work independently and as part of a team to maximize profitability.
• Other duties as assigned by authorized personnel.

Skills

Verbal communication

Written communication

Organizational skills

Detail-oriented

Problem solving

Negotiation skills

Windows

Excel

Education

College degree preferred

Sales/marketing experience preferred

Trucking industry experience a plus

Tools

Windows OS

Excel

Job description

Purpose:

Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC.

Responsibilities:

1. Drive daily and weekly load count, revenue and margin goals for a specific region.
2. Develop current carrier base for consistent lane specific volumes.
3. Negotiate pricing and solicit business from our existing customers to secure freight for our contracted carriers.
4. Work directly with sales and management to assist in developing pricing for larger customers.
5. Monitor EDI system for available freight. Make sure correct reason codes are included on all rejected shipments.
6. Act as a mentor for new employees and assist in training as needed.
7. Identify new traffic lanes for potential growth.
8. Verify all carriers used meet Marten Transport Logistics, LLC safety standards.
9. Meet departmental and personal profit margin goals.
10. Travel up to 10% of scheduled time throughout the year.
11. Work independently and as a cohesive member of a team to maximize Marten Transport Logistics, LLC profitability.
12. Other duties as assigned by authorized personnel.

Abilities/ Skills Required:

Excellent verbal and written communications skills. Strong organizational ability, detail oriented, ability to handle a fast pace work environment. Ability to solve problems efficiently and remain calm under pressure. Self motivated, with negotiation skills. Computer experience necessary: Windows and Excel or similar programs.

Physical Requirements:

Ability to sit for extended periods of time. Manual dexterity for data entry, stooping, bending for filing, good listening and speaking ability.

Education / Training Required:

College degree preferred along with previous experience in sales/ marketing. Previous experience in trucking industry a plus.