Logistics Coordinator

Candor Expedite; Plano (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Candor Expedite is seeking a Logistics Coordinator in Plano, Texas. This role is pivotal in ensuring accurate shipment tracking, carrier compliance, and optimization of transportation processes. Candidates should possess a Bachelor's degree or equivalent experience, alongside a strong customer service background and an understanding of the logistics and supply chain industry. Join our team to build lasting relationships and enhance our operational effectiveness in a dynamic environment.

Qualifications

• Bachelor's degree or relevant experience required.
• Experience in managing multiple clients and projects.
• Basic understanding of freight, shipping, transportation, and supply chain.

Responsibilities

• Track and trace all shipments for accuracy.
• Manage carrier documentation and partner profiles.
• Ensure adherence to federal guidelines.
• Release customer orders for invoicing promptly.
• Ensure compliance of rate confirmations and agreements.
• Understand and apply transportation optimization techniques.
• Oversee proof of delivery and service commitments.
• Build relationships with carriers and stakeholders.
• Collaborate for customer satisfaction.

Skills

Customer service management

Freight and transportation knowledge

Project management

Relationship building

Education

Bachelor's degree or equivalent work experience

Job description

Candor Expedite’s team has over 100 combined years of shipping and logistics experience. Shipping and logistics may be our passion, but working at Candor is what brings us joy. Candor Expedite provides a winning environment where its employees are able to learn on the job, exceed in a fast-paced and hardworking industry, and excel professionally with Candor’s culture, benefits, and career opportunities.

About the role

• As a logistics coordinator, you will be a part of a department that will deliver an experience based on Candor’s Commitment to its partners and teammates. Through this fast-paced, high-energy role where you will be able to make an impact on supply chain every day.

What you’ll do

• Tracks and traces all shipments, ensuring accuracy, customer’s expectations are met, and vendors are delivering on their commitment to Candor Expedite.
• Enters and ensures all carrier documentation is received for new carrier setups and updates any existing partner profiles as needed.
• Ensures that all carrier partners adhere to all federal guidelines in reference to all FMSCA and DOT requirements.
• Ensure all customer orders are released for invoicing via Candor’s TMS in a timely and accurate manner.
• Ensures all rate confirmations and rate agreements are compliant.
• Understands transportation optimization techniques including mode selection, freight consolidation, load building, and efficient routing.
• Oversees carriers accountability for proof of delivery, capacity, driver information, truck and trailer requirements, tracking acceptance and service commitments.
• Develops effective long-term relationships with carrier drivers, shippers, consignees, and teammates.
• Collaborates with account managers and carrier sales to ensure customer satisfaction is upheld.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience managing multiple clients, projects and/or teams to achieve a high service level.
• A basic understanding of freight, shipping & transportation, supply chain, and client service related to the industry.