Logistics Coordinator

TA Services Inc.; San Diego (CA); On-site; USD 71,635,200 - 79,900,800; Full time

Benefits offered by this job

Doc-On-Demand

Tuition Reimbursement

Paid Volunteer Day

Employee Assistance Program

Job summary

TA Services Inc. in San Diego seeks a logistics coordinator to oversee shipments from pickup to delivery, ensuring on-time performance and customer satisfaction.

You will book carriers, manage relationships, and maintain accurate records while collaborating with customers, drivers, and account managers in a fast-paced office.

Qualifications

• Bachelor’s degree preferred or equivalent logistics experience.
• 1–2 years in logistics coordination or customer service.
• Proficient with major logistics software: McLeod, Mercury Gate, DAT, Truckstop, E2open.
• Strong Excel and Power BI skills for reporting.
• Familiarity with carrier networks is a plus.

Responsibilities

• Coordinate end-to-end shipments from pickup to delivery.
• Book carriers, secure rates, and manage relationships.
• Communicate with customers, carriers, and drivers.
• Maintain shipment records and generate performance reports.
• Resolve delays and schedule changes to ensure smooth operations.

Skills

Communication

Organization

Multitasking

Problem solving

Teamwork

Customer service

Education

Bachelor's degree preferred

Tools

McLeod

Mercury Gate

DAT

Truckstop

E2open

Excel

Power BI

Teams

Outlook

Job description

Job Description

Days and Shift Information

• Full-time position, typically Monday–Friday during standard business hours (8:00 a.m.–5:00 p.m.).
• Occasional overtime or after-hours availability may be required to support shipments outside normal operating times.

Key Responsibilities

• Coordinate Shipments: Oversee the full lifecycle of shipments from pickup to delivery, ensuring on-time performance and customer satisfaction.
• Carrier Management: Book and manage carrier relationships, securing competitive rates and reliable service while maintaining compliance documentation.
• Communication: Serve as the main point of contact between customers, carriers, and drivers to provide updates, resolve issues, and confirm delivery details.
• Documentation & Reporting: Maintain accurate shipment records (PODs, BOLs, rate confirmations) and generate performance reports to track load status and margins.
• Problem Resolution: Proactively identify and resolve challenges such as delays, equipment issues, and schedule changes to ensure smooth operations.

Work Environment

• Professional office environment that is well-lit and climate-controlled.
• Work performed primarily using a computer and phone; requires extended periods of sitting and multitasking.
• Collaborative team setting with regular interaction with account managers, carriers, and customers.

Qualifications

• Bachelor’s degree preferred but not required. Equivalent experience in logistics, supply chain, or customer service will be considered.

Experience

• 1–2 years of experience in logistics coordination, transportation, or customer service preferred.
• Proficiency with logistics software such as McLeod, Mercury Gate, DAT, Truckstop, and E2open.
• Strong computer skills, including Microsoft Office Suite (Excel, Teams, Outlook) and Power BI for reporting.
• Familiarity with carrier networks and freight operations a plus.

Personality Traits

• Excellent communicator with strong verbal and written skills.
• Highly organized and detail-oriented.
• Quick-thinking problem solver with a solution-focused mindset.
• Able to multitask effectively and manage time efficiently in a fast-paced environment.
• Team-oriented with a strong sense of accountability and professionalism.

Additional Information

• Compensation: $26.50 per hour.
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.