Logistics Coordinator

Supreme Staffing; Memphis (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Supreme Staffing in Memphis seeks a Customer Service & Logistics Coordinator to manage customer inquiries, orders, and shipments, coordinating transportation and inventory to ensure timely service. You will maintain accurate records and support continuous improvement across operations.

The role requires strong customer service, communication, and organizational skills, plus proficiency in Microsoft Office and logistics systems, in a busy environment.

Qualifications

• High school diploma or equivalent; logistics experience preferred.
• Strong customer service, communication, and organizational skills.
• Proficiency in Microsoft Office and logistics management systems.

Responsibilities

• Manage customer inquiries, order updates, and service requests.
• Process orders and coordinate shipments through WMS and TMS systems.
• Monitor order flow and resolve logistics issues to meet customer expectations.
• Handle customer complaints and provide timely follow-up.
• Maintain accurate customer and operational records.
• Support continuous improvement initiatives and operational efficiency.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Logistics management systems

Job description

Customer Service & Logistics Coordinator

The Customer Service & Logistics Coordinator serves as the primary point of contact for customers, ensuring timely communication regarding orders, shipments, and service requests. This role coordinates order processing, transportation scheduling, inventory allocation, and issue resolution while maintaining accurate records and delivering exceptional customer service.

Key Responsibilities:

• Manage customer inquiries, order updates, and service requests.
• Process orders and coordinate shipments through WMS and TMS systems.
• Monitor order flow and resolve logistics issues to meet customer expectations.
• Handle customer complaints and provide timely follow-up.
• Maintain accurate customer and operational records.
• Support continuous improvement initiatives and operational efficiency.

Qualifications:

• High school diploma or equivalent; logistics experience preferred.
• Strong customer service, communication, and organizational skills.
• Proficiency in Microsoft Office and logistics management systems.