Logistics Coordinator

American Christmas, LLC; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

American Christmas, LLC is seeking a logistics/shipping coordinator at our Memphis facility. You will manage daily order fulfillment, coordinate with warehouse staff and carriers, and ensure accurate, on-time shipments using Shopify and aACE.

The role requires strong organizational and communication skills, ability to multitask in a fast-paced warehouse, and experience with UPS, FedEx, LTL, and FTL shipping. Proficiency with Shopify/aACE is preferred.

Qualifications

• Experience in logistics, shipping, or order fulfillment.
• Familiarity with UPS, FedEx, LTL, and FTL shipping.
• Experience with Shopify, aACE, or similar systems preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced warehouse environment.

Responsibilities

• Coordinate daily order fulfillment for Memphis facility.
• Process, track, and update orders in Shopify and aACE.
• Coordinate shipments with UPS, FedEx, LTL, and FTL.
• Prepare shipping documents, BOLs, labels, and tracking information.
• Monitor shipments from order release through final delivery.
• Communicate shipping updates to customers and internal teams.
• Maintain accurate shipping records, delivery calendars, and open-order reports.
• Identify and resolve fulfillment issues and shipping delays promptly.

Skills

Logistics coordination

Shipping & fulfillment

Multitasking

Problem solving

Communication

Organizational skills

Tools

Shopify

aACE

Microsoft Dynamics Business Central

Job description

Responsible for coordinating and managing daily order fulfillment, shipping, and delivery operations at our Memphis facility. This position will oversee orders through Shopify and aACE, coordinate with warehouse staff and freight carriers, and ensure orders are shipped accurately and on time.Duties and ResponsibilitiesManage daily order fulfillment for American Christmas and Christmas in America (CIA).Process, track, and update orders in Shopify and aACE.Coordinate UPS, FedEx, LTL, and full truckload (FTL) shipments.Request freight quotes, book carriers, and schedule pickups and deliveries.Work with warehouse personnel to ensure orders are picked, packed, palletized, and staged on time.Prepare shipping documents, BOLs, labels, and tracking information.Monitor shipments from order release through final delivery.Communicate shipping updates, delays, and delivery schedules to customers and internal teams.Coordinate incoming freight and deliveries with the Warehouse Manager.Document damaged or missing merchandise and process freight claims.Maintain accurate shipping records, delivery calendars, and open-order reports.Identify and resolve fulfillment issues and shipping delays promptly.QualificationsExperience in logistics, shipping, or order fulfillment.Familiarity with UPS, FedEx, LTL, and FTL shipping.Experience with Shopify, aACE, or similar systems preferred.Strong organizational, communication, and problem-solving skills.Ability to manage multiple priorities in a fast-paced warehouse environment.Key ExpectationTake ownership of every order from fulfillment through delivery, ensuring shipments are accurate, on time, properly documented, and communicated.Required Skills and ExperienceUnderstanding of the supply chain, including common obstacles and effective solutionsQuick critical thinking and problem-solving abilities.Proficient in MS Office and ShopifyExcellent analytical, problem solving and organizational skillsAbility to Multi-taskExperience with Microsoft Dynamics Business Central a plusExperience in Logistics/Freight