Logistics Coordinator

ServerMonkey.com LLC; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

ServerMonkey.com LLC is seeking a Freight Coordinator to provide timely international and domestic freight quotes in a fast-paced environment. You will identify, schedule, and manage cost‑effective inbound and outbound shipments and handle required paperwork while maintaining data in our systems.

You will collaborate with sales, purchasing, customer service, order management, and transportation providers to ensure smooth flow of materials and on-time delivery.

Qualifications

• 4+ years of experience in shipping or freight.
• Experience in the IT field is a plus.
• Proficiency with SAP and MS Office is required.

Responsibilities

• Provide timely international and domestic freight quotes.
• Identify and manage cost‑effective inbound & outbound shipments; handle paperwork and data entry.
• Interface with sales, purchasing, customer service, order management, and transport providers to ensure smooth flow of materials.
• Process international paperwork and expedite through customs to ensure compliance.
• Track shipments and freight auditing; ensure on-time delivery.
• Adhere to legal and regulatory freight requirements and maintain data accuracy.
• Notify management of issues and opportunities for improvement.
• Identify service failures and process carrier credit requests.
• Research missing or damaged freight and file claims.
• Collect data and generate reports to analyze carrier performance and costs.
• Maintain clean receiving and shipping areas.

Skills

Attention to detail

Action oriented

Customer focus

Verbal communication

Education

High school diploma

AA degree preferred

Tools

SAP

Microsoft Office

Job description

Essential Job Duties

• Provide timely international and domestic freight quotes
• Identify, schedule, and manage cost effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
• Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
• Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported /exported in accordance with customs compliance.
• Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
• Ensure adherence to all legal and regulatory freight requirements to ensure compliance
• Validate the accuracy of data received; perform quality checks of documents processed
• Notify management of issues, concerns and opportunities for improvement
• Identify service failures in a timely manner, and process credit requests with carriers
• Research missing or damaged freight and file claims accordingly
• Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes
• Maintain clean and organized receiving and shipping areas

Competencies

• Demonstrated initiative and attention to detail/quality
• Action oriented and customer focused
• Excellent written and verbal communication skills
• Self-directed; able to overcome obstacles to meet deadlines

Experience

• 4+ years of experience shipping or freight experience
• Experience in the IT field a plus

Education

• High school diploma; AA degree preferred

Software Requirements

• Proficiency with SAP and Microsoft Office (Outlook, Word, Excel, PowerPoint)

Physical Demands

• Ability to lift up to 35 lbs repetitively.

Position Type
Full-Time/Regular

FSLA
Non-exempt

We are an Equal Opportunity/Affirmative Action Employer.