Logistics Coordinator

Kelley Logistics; Greenwood (IN); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Stable and growing organization

Competitive yearly pay starting at $45k

Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

Paid holidays (8); paid vacation and personal days

Job summary

Kelley Logistics in Greenwood, Indiana is seeking a Logistics Coordinator to serve as a liaison between brokers, clients, and carriers. Responsibilities include providing rate quotes, managing shipments, and developing customer relationships. The ideal candidate has 2-3 years of logistics experience and strong customer service skills. The position offers competitive pay starting at $45k, a comprehensive benefits package, and a positive work environment.

Qualifications

• 2-3 years brokerage/logistics experience.
• Strong teamwork, initiative, and customer service skills.

Responsibilities

• Quickly provide rate quotes to customers.
• Work directly with customers on quotes and negotiate pricing for services.
• Receive and process shipments according to customer needs.
• Manage daily load activities to ensure excellent customer service.
• Contact customers to develop relations.
• Generate business through cold calls and qualified leads.
• Research performance problems and provide feedback to facilitate resolution.

Skills

Teamwork

Customer service

Initiative

Job description

Logistics Coordinator

Logistics Coordinators serve as a liaison between the broker, client, carrier, shipper, and receiver. They are responsible for developing and maintaining relationships with all parties to provide excellent customer service.

Responsibilities

• Quickly provide rate quotes to customers
• Work directly with customers on quotes and negotiate pricing for services.
• Receive and process shipments according to customer needs, shipment entry, tracking and follow up
• Manage daily load activities through discussion with customers and carriers to ensure excellent customer service
• Contact assigned existing and potential customers to develop customer and carrier relations
• Generate business through cold calls, qualified leads from existing customers, and account representatives
• Research provider performance problems and provide feedback that facilitates resolution

Qualifications

• 2-3 years brokerage/logistics experience
• Strong teamwork, initiative, and customer service skills

Benefits

• Stable and growing organization
• Competitive yearly pay starting at $45k
• Professional, positive and people-centered work environment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days