Logistics coordinator

BTI Solutions, Inc.; Cerritos (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid sick leave

Life, AD&D, and LTD insurance

Optional voluntary life/AD&D coverage

Job summary

BTI Solutions, Inc. in Cerritos, CA is seeking a Logistics Coordinator to manage shipping documentation, invoicing, and customer communication. You will prepare and maintain BOLs, packing lists, and invoices while coordinating with warehouse teams to track shipments and resolve issues.

Ideal candidates have a Bachelor's in a related field and 2+ years in logistics or supply chain roles, with strong MS Office skills and familiarity with ERP/WMS systems.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, or related field preferred.
• 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills (verbal and written) for cross-team and customer interactions.
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).
• Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.
• Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.
• Generate, verify, and process logistics-related invoices in alignment with contractual agreements.
• Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.
• Assist in resolving discrepancies in billing, payments, and supporting claims processes.

Skills

Organizational skills

Communication skills

MS Office proficiency

Attention to detail

Education

Bachelor's degree in Business, Supply Chain Management, Logistics, or related field

Tools

ERP/WMS systems

Job description

Key Responsibilities

• Documentation Management
• Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).
• Ensure compliance with company, customer, and regulatory documentation requirements.
• Maintain accurate filing systems (digital and physical) for all logistics-related records.
• Communication & Coordination
• Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.
• Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.
• Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.
• Invoicing & Financial Support
• Generate, verify, and process logistics-related invoices in alignment with contractual agreements.
• Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.
• Assist in resolving discrepancies in billing, payments, and supporting claims processes.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, or related field preferred.
• 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills (verbal and written) for cross-team and customer interactions.
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Key Competencies

• Detail-oriented and process-driven.
• Strong problem-solving and follow-up skills.
• Customer-focused with ability to build positive relationships.
• Adaptability to shifting priorities and time-sensitive tasks.

Pay Rate: $22 to $27/hour

Benefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.