Logistics Coordinator

Total Quality Logistics; Akron (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) with match

Tuition reimbursement

Advancement opportunities

Referral bonuses

Great Place to Work award

Job summary

TQL in Akron, OH is seeking a Logistics Coordinator to support sales teams by coordinating freight with transportation partners and ensuring smooth shipment execution. You will learn our logistics systems and become the go-to contact for shipping needs.

This in-office role requires strong communication, excellent attention to detail, and the ability to manage a high volume of calls and shipments. Training provided with opportunities for advancement and a comprehensive benefits package.

Qualifications

• 1+ year customer service or sales experience.
• Strong communication and organizational skills.
• Bachelor’s degree preferred but not required.

Responsibilities

• Negotiate rates and secure capacity with transportation partners to move freight at favorable and competitive pricing.
• Manage a high volume of inbound and outbound calls to support daily shipment execution.
• Communicate with internal sales teams and transportations partners to build and maintain ongoing relationships.
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time.
• Input and process accurate shipment data in our state-of-the-art systems.

Skills

Customer service

Sales experience

Verbal communication

Organizational skills

Education

Bachelor’s degree preferred

Job description

As a Logistics Coordinator for TQL, you will receive extensive training to become a subject matter expert in the world of logistics and supply chain. After completing training, you will be responsible for working with our transportation partners to find and coordinate available assets to ship and move our customers’ freight. You will become the go-to-support to help our sales teams manage their accounts and directly grow the company.

What’s in it for you:

• Health, dental and vision coverage
• 401(k) with company match
• Employee perks including discounts, financial wellness planning, tuition reimbursement and more
• Advancement opportunities with structured career paths
• Employee referral bonus opportunities
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Negotiate rates and secure capacity with transportation partners to move freight at favorable and competitive pricing
• Manage a high volume of inbound and outbound calls to support daily shipment execution
• Communicate with internal sales teams and transportations partners to build and maintain ongoing relationships
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Input and process accurate shipment data in our state-of-the-art systems

What you need:

• 1+ year customer service or sales experience
• Hall of fame work ethic
• Strong verbal communication skills – face-to-face and over the phone
• Outstanding organizational skills and attention to detail
• Ability to work full-time, in-office, in a fast-paced open environment
• Bachelor’s degree preferred, but not required

Where you'll be: 50 South Main Street, Akron, Ohio 44308

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.