Logistics Clerk

Pathmark Trans; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pathmark Trans is seeking an entry-level team member to support daily operations and keep freight moving smoothly in a fast-paced environment. You will wear multiple hats, coordinating pickups, building loads in the TMS, and maintaining clear communication with shippers, receivers, and drivers.

Join a growing freight brokerage where you can develop skills in appointment setting, tracking shipments, and resolving issues with customers and carriers while contributing to timely deliveries and

Qualifications

• Entry-level role with potential to grow with the company.
• Thrives in a fast-paced environment and can handle multiple tasks.
• Coordinates appointments, loads, and carrier/customer communication.

Responsibilities

• Coordinate and schedule pickup and delivery appointments with shippers, receivers, and carriers.
• Build and organize loads in the TMS, ensuring accuracy on rates, lanes, and load details.
• Proactively monitor shipments in transit, update statuses, and flag delays.
• Respond to customer emails with shipment updates and issue resolution.
• Check in with drivers/carriers to confirm ETAs and gather POD/paperwork.
• Handle day-of issues calmly and quickly (delays, detention, appointment changes).

Skills

Appointment setting

Load building

Track & trace

Customer communication

Carrier communication

Problem solving

Job description

Pathmark is a fast-growing freight brokerage connecting shippers and carriers to keep freight moving. We're looking for a driven, detail-oriented individual to join our team as we scale.

The Role

We need someone who thrives in a fast-paced, high-energy environment and isn't afraid to wear multiple hats. You'll be a core part of our daily operations, working directly with carriers and customers to keep freight moving smoothly. This role is entry-level, but potential to grow with our company.

What You'll Do

• **Appointment Setting:** Coordinate and schedule pickup and delivery appointments with shippers, receivers, and carriers
• **Load Building:** Build and organize loads in our TMS, ensuring accuracy on rates, lanes, and load details
• **Track & Trace:** Proactively monitor shipments in transit, update statuses, and flag potential delays before they become problems
• **Customer Communication:** Respond promptly and professionally to customer emails, providing shipment updates, resolving issues, and maintaining strong relationships
• **Carrier Communication:** Check in with drivers/carriers throughout transit to confirm ETAs and gather POD/paperwork
• **Problem Solving:** Handle day-of issues (delays, detention, appointment changes) calmly and quickly