Logistics Claims Specialist — OS&D & Recoveries

Aditi Consulting; Coppell (TX); On-site; USD 51,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

PTO 10 days

Bereavement leave

Job summary

Aditi Consulting is seeking a Claims Investigator & Settlements specialist to support cross-functional teams in our U.S. operations.

You will investigate OS&D claims, audit PODs, BOLs, and shipping docs, and determine credit or chargebacks after thorough analysis. Responsibilities include filing and tracking freight claims with carriers and underwriters, negotiating settlements, maintaining aging reports, and collaborating with Warehouse, Billing, Customer Service, and Finance to resolve AR/AP

Qualifications

• Experience with OS&D claims investigations.
• Proficiency in logistics ERP systems (SAP, Cello Logistics Platform, WMS/TMS).
• Advanced Excel skills (VLOOKUP, pivot tables, reconciliations).

Responsibilities

• Claims Investigation & Validation: audit OS&D claims and related shipping documents.
• Carrier & 3PL Financial Recovery: file, track, and negotiate settlements with carriers and insurers.
• Cross-Functional Collaboration & Settlement: coordinate with Warehouse Ops, Billing/Settlement, Customer Service and Finance.
• Reporting & Root-Cause Analysis: track trends and identify bottlenecks.

Skills

Negotiation

Logistics ERP

Excel

Tools

SAP

Cello Logistics Platform

WMS/TMS

Job description

Aditi Consulting is seeking a Claims Investigator & Settlements specialist to support cross-functional teams in our U.S. operations.

You will investigate OS&D claims, audit PODs, BOLs, and shipping docs, and determine credit or chargebacks after thorough analysis. Responsibilities include filing and tracking freight claims with carriers and underwriters, negotiating settlements, maintaining aging reports, and collaborating with Warehouse, Billing, Customer Service, and Finance to resolve AR/AP