Logistics Associate(Inside Sales Representative)-Korean Bilingual

SBT Global, Inc.; Cerritos (CA); Vor Ort; USD 39.000 - 55.000; Vollzeit

Zusammenfassung

SBT Global, Inc. is seeking an Inside Sales Representative to drive revenue growth for freight forwarding services, including air, ocean, and ground freight.

You will support BDMs, qualify new leads, and expand business with existing clients through phone, email, and digital outreach. The role collaborates with pricing, operations, settlement, and customer service teams to deliver competitive shipping solutions.

Qualifikationen

• Bachelor's Degree required.
• Bilingual Korean and English required.
• 5+ years of transportation, logistics, freight forwarding, or supply chain experience (1–3 years inside sales or customer service).
• Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint; experience with FIS, WMS, CRM software (Salesforce or HubSpot).
• Excellent analytical, organizational, problem-solving, communication and interpersonal skills with the ability to work effectively across cross-functional teams.

Aufgaben

• Prospecting: Identify and qualify new sales leads through cold calling, email campaigns, and market research.
• Partner with BDMs to execute on new sales leads.
• Research target accounts to map key decision-makers and uncover new shipping opportunities.
• Schedule qualified meetings and discovery calls for BDMs.
• Pipeline Management: Qualify inbound leads by identifying customer shipping volumes, lanes, and pain points.
• Maintain an active pipeline of prospective clients using the company CRM.
• Closing Deals: Negotiate freight rates, terms, and service agreements to secure profitable new shipments.
• Account Expansion: Cross-sell and upsell additional logistics services to current accounts in support of BDM.
• Pricing and Quotation Management.
• Rate Requests: Coordinate with pricing, procurement, and operations teams to gather competitive rates.
• Proposal Preparation: Prepare accurate freight quotations and proposals for client presentation.
• Follow-Up: Follow up on outstanding quotes to close business or gather market feedback.
• Handoffs: Ensure smooth operational handoff of newly won accounts to CS, settlement and operations teams.
• Market Feedback: Report competitor pricing trends and market conditions to management.
• Maintain clean, up-to-date records of prospect interactions in CRM.
• Track quotation win/loss ratios and report weekly sales metrics.
• Support tender responses, RFQs, and sales presentations.

Kenntnisse

Korean language

English language

Prospecting

CRM usage

Excel

PowerPoint

Analytical thinking

Communication

Cross‑functional teamwork

Ausbildung

Bachelor's degree

Tools

Salesforce

HubSpot

WMS

FIS

Excel (Pivot Tables)

Jobbeschreibung

• Full-time

Company Description

Pay rate : $34/hr~ DOE

Contract Period: 1 year (renewable)

Work Schedule: 8:30 AM-5:30 PM (M-F)

Therole may also support business development opportunities involving companies operating in South Korea and China.

Job Description

Position Summary

The Inside Sales Representative for freight forwarding drives revenue growth by supporting BDM while securing new customer accounts and expanding business with existing clients. This role focuses on phone, email, and digital outreach to sell global logistics services, including air, ocean, and ground freight. The representative works closely with BDM, pricing, operations, settlement and customer service teams to deliver competitive shipping solutions.

Therole may also support business development opportunities involving companies operating in South Korea and China.

Key Responsibilities

• Prospecting: Identify and qualify new sales leads through cold calling, email campaigns, and market research.
• Partner with BDMs to execute on new sales leads.
• Research target accounts to map key decision-makers and uncover new shipping opportunities.
• Schedule qualified meetings and discovery calls for BDMs.
• Pipeline Management: Qualify inbound leads by identifying customer shipping volumes, lanes, and pain points.
• Maintain an active pipeline of prospective clients using the company’s Customer Relationship Management (CRM) system.
• Closing Deals: Negotiate freight rates, terms, and service agreements to secure profitable new shipments.
• Account Expansion: Cross-sell and upsell additional logistics services (such as customs brokerage or warehousing) to current accounts in support of BDM.
• Pricing and Quotation Management
• Rate Requests: Coordinate with pricing, procurement, and operations teams to gather competitive ocean, air, and truckload rates.
• Proposal Preparation: Prepare accurate, professional freight quotations and proposals for client presentation
• Follow-Up: Follow up on outstanding quotes to close business or gather valuable market feedback.
• Collaboration and Operations
• Handoffs: Ensure a smooth operational handoff of newly won accounts to the customer service, settlement and operations teams.
• Market Feedback: Report competitor pricing trends and market conditions to management.
• Maintain clean, up-to-date records of all prospect interactions, leads, and account statuses in the company CRM.
• Track quotation win/loss ratios and report weekly sales metrics to the sales team.
• Support preparation of tender responses, RFQs (Request for Quotations), and sales presentations.

Qualifications

• Bachelor's Degree required.
• Bilingual in Korean and English required.
• 5+years of transportation, logistics, freight forwarding, or supply chain related experience.( 1 to 3 years of inside sales or customer service)
• Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint. experience using with FIS, WMS, CRM software (such as Salesforce or HubSpot).
• Excellent analytical, organizational, problem-solving, communication and interpersonal skills with the ability to work effectively across cross-functional teams.
• Strong understanding of international transportation, freight forwarding, and North American transportation networks.
• Travel %: Up to 0% in U.S. / 10% local Southern Cal

Additional Information

All your information will be kept confidential according to EEO guidelines.