Logistics Associate (Inside Sales Representative)

Woongjin, Inc; Cerritos (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

Woongjin, Inc seeks an Inside Sales Representative to drive revenue growth for global freight forwarding services in the U.S. This role supports the BDM, secures new accounts, and expands business with existing clients via phone, email, and digital outreach for air, ocean, and ground freight.

The position collaborates with pricing, operations, and customer service to deliver competitive shipping solutions and may involve South Korea and China markets.

Qualifications

• Bachelor's degree is required.
• Strong written and verbal English communication skills are required.
• Experience supporting freight forwarding sales or business development in SA/China markets is a plus.
• 5+ years in transportation, logistics, freight forwarding, or related fields; 1–3 years in inside sales or customer service.

Responsibilities

• Prospecting and qualifying new sales leads through cold calls and email campaigns.
• Partner with BDMs to execute on new sales opportunities.
• Map accounts to identify decision-makers and uncover shipping opportunities.
• Schedule qualified meetings and discovery calls for BDMs.
• Negotiate freight rates and service terms to close deals.
• Cross-sell logistics services to current accounts.

Skills

English communication

Cross-functional teamwork

Analytical skills

Sales experience

Education

Bachelor's Degree

Tools

Excel

CRM (Salesforce)

PowerPoint

Pivot Tables

Job description

• Contract
• Compensation: USD 30 - USD 34 - hourly

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

***NO C2C***

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

The Inside Sales Representative for freight forwarding drives revenue growth by supporting BDM while securing new customer accounts and expanding business with existing clients. This role focuses on phone, email, and digital outreach to sell global logistics services, including air, ocean, and ground freight. The representative works closely with BDM, pricing, operations, settlement and customer service teams to deliver competitive shipping solutions.

Therole may also support business development opportunities involving companies operating in South Korea and China.

Key Responsibilities

• Prospecting: Identify and qualify new sales leads through cold calling, email campaigns, and market research.
• Partner with BDMs to execute on new sales leads.
• Research target accounts to map key decision-makers and uncover new shipping opportunities.
• Schedule qualified meetings and discovery calls for BDMs.
• Pipeline Management: Qualify inbound leads by identifying customer shipping volumes, lanes, and pain points.
• Maintain an active pipeline of prospective clients using the company’s Customer Relationship Management (CRM) system.
• Closing Deals: Negotiate freight rates, terms, and service agreements to secure profitable new shipments.
• Account Expansion: Cross-sell and upsell additional logistics services (such as customs brokerage or warehousing) to current accounts in support of BDM.
• Pricing and Quotation Management
• Rate Requests: Coordinate with pricing, procurement, and operations teams to gather competitive ocean, air, and truckload rates.
• Proposal Preparation: Prepare accurate, professional freight quotations and proposals for client presentation
• Follow-Up: Follow up on outstanding quotes to close business or gather valuable market feedback.
• Collaboration and Operations
• Handoffs: Ensure a smooth operational handoff of newly won accounts to the customer service, settlement and operations teams.
• Market Feedback: Report competitor pricing trends and market conditions to management.
• Maintain clean, up-to-date records of all prospect interactions, leads, and account statuses in the company CRM.
• Track quotation win/loss ratios and report weekly sales metrics to the sales team.
• Support preparation of tender responses, RFQs (Request for Quotations), and sales presentations.

Qualifications

• Bachelor's Degree required.
• Strong written and verbal English communication skills are required
• Experience supporting freight forwarding sales or business development in the South Korean or Chinese market is a plus.
• 5+years of transportation, logistics, freight forwarding, or supply chain related experience.( 1 to 3 years of inside sales or customer service)
• Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint. experience using with FIS, WMS, CRM software (such as Salesforce or HubSpot).
• Excellent analytical, organizational, problem-solving, communication and interpersonal skills with the ability to work effectively across cross-functional teams.
• Strong understanding of international transportation, freight forwarding, and North American transportation networks.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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