Logistics Associate (Inside Sales Representative)- Bilingual Korean/ English

SmartRecruiters, Inc.; Cerritos (CA); On-site; USD 37,000 - 40,000; Part time

Job summary

WOONGJIN INC. is seeking a bilingual Logistics Associate (Inside Sales) to drive growth in the U.S. market, identifying new customers and presenting tailored logistics proposals across warehousing, distribution, and freight forwarding services.

You will manage the full sales cycle, negotiate pricing, collaborate with pricing and legal teams, and maintain strong client relationships. Travel up to 30% and Korean+English fluency required.

Qualifications

• High school diploma required; bachelor's in business or related field preferred.
• 3+ years in logistics, 3PL, or sales is highly desirable.
• Proven sales experience in logistics, freight forwarding, or related industries.
• Experience with consulting-based logistics proposals is a plus.
• Experience in warehousing and distribution (W&D), FTL, LTL, or freight forwarding is highly preferred.
• Proactive, positive attitude with strong relationship-building and business development skills.
• Understanding of logistics operations, pricing, and financial basics (AR/AP).
• Excellent communication, presentation, and problem-solving skills.
• Strong organizational skills and ability to manage multiple priorities.
• Self-motivated, enthusiastic, and a team player.
• Willingness to travel up to 30% in the U.S.
• Fluency in both Korean and English is required.

Responsibilities

• New Customer Acquisition & Business Development
• Identify and engage potential clients through cold calls, sales tools, and market research.
• Prepare and present tailored logistics proposals covering warehousing and distribution and freight forwarding services.
• Actively participate in bid processes and follow up on opportunities.
• Explore upselling and cross-selling opportunities within new and existing accounts.
• Manage the full sales cycle from lead generation to contract closure.
• Achieve assigned sales and profitability targets.
• Track pipeline and follow up on opportunities using CRM or sales tools.
• Collaborate with Pricing to source competitive freight rates and structure profitable proposals.
• Work with Legal to review and finalize contracts.
• Negotiate pricing, contract terms, and service agreements to secure deals.
• Operational & Issue Management
• Serve as the primary contact for customers, ensuring smooth service delivery.
• Troubleshoot cost or operational issues and coordinate with Operations to maintain service continuity.
• Financial & Risk Oversight
• Monitor and manage AR/AP, ensuring timely collection and payment.
• Coordinate with Claims/Customer Service to resolve complaints and service-related issues.
• Customer Relationship Management
• Build and maintain strong client relationships, providing updates and industry insights.
• Ensure customer satisfaction by proactively addressing potential issues.
• Cross-functional Collaboration
• Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions.

Education

High School diploma

Bachelor's in Business

Bachelor's in Marketing

Bachelor's in Logistics

Bachelor's in Supply Chain

Tools

CRM software

Microsoft Office

Job description

Logistics Associate (Inside Sales Representative)- Bilingual Korean/ English

• Contract
• Compensation: USD 27 - USD 29 - hourly

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

The Logistics Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries: Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS).

• New Customer Acquisition & Business Development
• Identify and engage potential clients through cold calls, sales tools, and market research.
• Prepare and present tailored logistics proposals covering warehousing and distribution (W&D) and freight forwarding services.
• Actively participate in bid processes and follow up on opportunities.
• Explore upselling and cross‑selling opportunities within new and existing accounts.
• Manage the full sales cycle from lead generation to contract closure.
• Achieve assigned sales and profitability targets.
• Track pipeline and follow up on potential opportunities using CRM or sales tools.
• Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals.
• Work with the Legal team to review and finalize contracts.
• Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals.
• Operational & Issue Management
• Serve as the primary contact for customers, ensuring smooth service delivery.
• Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity.
• Financial & Risk Oversight
• Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.
• Coordinate with the Claims/Customer Service team to resolve complaints and service‑related issues.
• Customer Relationship Management
• Build and maintain strong client relationships, providing updates, service information, and industry insights.
• Ensure customer satisfaction by proactively addressing potential issues.
• Cross‑functional Collaboration
• Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.
• Coordinate internal resources to support account growth and service quality.
• Reporting & Communication
• Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.
• Share insights on market trends, competitor activities, and potential opportunities.

• High School diploma required; Bachelor's in Business, Marketing, Logistics, Supply Chain, or related field preferred
• 3 + years of experience in logistics, 3PL, or sales is highly desirable.
• Proven sales experience in logistics, freight forwarding, or related industries
• Experience with consulting‑based logistics proposals a plus
• Experience in warehousing and distribution (W&D), FTL, LTL, or freight forwarding services is highly preferred.
• Proactive, positive attitude with strong relationship‑building and business development skills
• Understanding of logistics operations, pricing, and financial basics (AR/AP)
• Excellent communication, presentation, and problem‑solving skills
• Strong organizational skills and ability to manage multiple priorities
• Self‑motivated, enthusiastic, and a team player
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Willingness to travel up to 30% in the U.S.
• Fluency in both Korean and English is required.

All your information will be kept confidential according to EEO guidelines.