Logistics Associate

Wayfair; Columbus (OH); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Tuition reimbursement

Employee discount up to 30%

Job summary

Wayfair is seeking a dedicated Store Associate in Columbus, Ohio, with a focus on customer engagement and inventory management. The role requires a high school diploma and at least six months of retail or warehouse experience.

The position offers a competitive pay of $17.00 per hour and opportunities for growth, effective immediately upon hiring. Benefits include health insurance, paid time off, and a 401(k) plan with a company match.

Qualifications

• At least six months of experience in a retail backroom, warehouse, distribution, or logistics environment.
• Able to lift up to 50 pounds unassisted and move items weighing 150 pounds or more with equipment.
• Comfortable working in a warehouse or back-of-house environment for most of the shift.

Responsibilities

• Be reliable, present and punctual for your full shift every day.
• Receive and process shipments, including moving large, heavy items safely.
• Own the customer experience for curbside, carry-outs, pickups, and returns.

Skills

Customer engagement

Inventory management

Problem-solving skills

Technical skills in scanning technology

Education

High school diploma or equivalent

Job description

Job Overview

$17.00 per hour. This is the fixed entry rate for new hires. Future pay increases are based on performance, growth, and time in role according to the company compensation policy.

Joining a new Wayfair store launch means being part of something special from Day 1. During the first weeks you will help set up, organize, and prepare the store for opening, which differs from your long‑term day‑to‑day responsibilities. This hands‑on, team‑first experience brings our store to life and sets us up for success once we open our doors.

Responsibilities

• Be reliable, present and punctual for your full shift every day. Proactively communicate and plan ahead if unexpected situations arise.
• Receive and process shipments: unload incoming furniture and products, including moving large, heavy items safely. Accurately process and document inventory details.
• Customer engagement: own the customer experience for curbside, carry‑outs, pickups, and returns. Use POS systems effectively to keep these interactions smooth and positive.
• Ensure inventory accuracy: use scanning technology to record carton‑level details such as product condition, quantity, and store location.
• Monitor order management: track in‑store and online orders handled through back‑of‑house operations to ensure timely fulfillment.
• Manage inventory movement: pick, stage, and move products from storage to the sales floor while keeping everything organized and in its proper place.
• Support operational excellence: work with store teams to resolve inventory discrepancies, maintain stock accuracy, and uphold company commitment to efficiency.
• Operate as “One Team”: support total store goals by cross‑training across key store functions and flexing where needed to support customers, teammates, store needs and peak business periods.

Qualifications

• High school diploma or equivalent.
• At least six months of experience in a retail backroom, warehouse, distribution, or logistics environment.
• Physical capability: able to lift up to 50 pounds unassisted and move items weighing 150 pounds or more with equipment or team lifts; comfortable working in a warehouse or back‑of‑house environment for most of the shift.
• Technical skills: experience with scanning technology and order management systems is a plus.
• Adaptability and problem‑solving: ready to adjust to changing processes and take initiative to troubleshoot inventory or logistics challenges.

Additional Physical & Environmental Requirements

• Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Frequent stooping, kneeling, and crouching throughout the day.
• Lifting ability: lift and move up to 50 lbs independently on a regular basis; some projects may involve heavier items that must be managed with proper assistance or equipment.
• Vision requirements: close, distance, color, and peripheral vision; depth perception and ability to adjust focus.
• Temperature flexibility: comfortable in environments with varying temperature conditions.
• Noise tolerance: occasional exposure to moderate noise levels and physical activity.
• Safety awareness: minimal exposure to workplace or environmental hazards; must adhere to all safety protocols for lifting, equipment use, and back‑of‑house operations.
• English fluency in written and spoken communications is essential.

Benefits

• Competitive pay with regular opportunities for performance‑based increases.
• Career growth: professional development and advancement opportunities.
• Health benefits from day one: medical, dental, and vision insurance coverage starts on your first day.
• Paid time off accrues immediately.
• 401(k) with company match up to 4 %.
• Tuition reimbursement after six months of employment.
• Wayfair employee discount up to 30 %.
• Parental leave options: paid and unpaid leave plans.
• And so much more.

Disability Accommodations

Wayfair is committed to providing equal opportunities for all individuals, including those with disabilities. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would impose an undue hardship on business operations.

Equal Opportunity Employer

Wayfair is an equal‑opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.