Visual Merchandising Associate

Wayfair; Columbus (OH); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Health benefits from day one

Paid time off

401(k) with company match

Tuition reimbursement

Wayfair employee discount

Parental leave options

Job summary

Wayfair is seeking a Visual Merchandising Associate in Columbus, OH. In this role, you will help bring our brand to life through effective visual presentation and maintenance. Responsibilities include executing visual standards, replenishing merchandise, and engaging with guests.

The ideal candidate will have 1-3 years of visual merchandising and customer-facing experience. You must be detail-oriented, adaptable to a fast-paced environment, and willing to work a flexible retail schedule.

Qualifications

• 1–3 years supporting visual merchandising or store presentation required.
• 1–3 years in retail or service role engaging directly with guests preferred.
• Comfortable navigating store technology and visual tools.
• Willing to work retail schedule including nights and weekends.
• Notice details and execute tasks with care.
• Calm under pressure and adaptable.

Responsibilities

• Support visual standards and execute visual floorsets.
• Maintain presentation excellence and align with brand standards.
• Replenish sales floor and ensure displays are shoppable.
• Use store tech and visual merchandising tools confidently.
• Engage with guests and provide friendly service.
• Collaborate with store leadership and cross-functional teams.
• Take coaching in stride and implement visual direction.
• Thrive in fast-paced environment with changing priorities.
• Support overall store goals by cross-training.

Skills

Retail visual experience

Customer-facing experience

Tech confidence

Schedule flexibility

Eye for detail

Adaptability & professionalism

Job description

$17.00 per hour

For all new hires, this fixed entry rate applies. Future pay increases are based on performance, growth, and time in role in accordance with the compensation policy. Joining a new Wayfair store launch means being part of something special from Day 1. During the first several weeks, you will work alongside the team to help set up, organize, and prepare the store for opening, which will look different from your long‑term day‑to‑day responsibilities. This hands‑on, team‑first experience helps bring our store to life and sets us up for success once we open our doors to the community and our customers.

Overview

As a Visual Merchandising Associate at Wayfair, you’ll help bring our brand to life, one perfectly placed product at a time. You’ll support seasonal floorsets, signage updates, and daily visual upkeep to create a clean, inspiring, and on‑brand shopping experience. Reporting to the Visual Merchandising Manager, you’ll be a key player in ensuring every corner of the store looks polished, feels welcoming, and tells a cohesive product story. If you love being hands‑on, notice every detail, and thrive in a fast‑moving environment, this could be your perfect fit.

Responsibilities

• Execute Visual Standards: Support the execution of visual floorsets, maintain accurate signage, and help with daily visual upkeep like folding, steaming, bed‑making, and keeping the store looking its best.
• Maintain Presentation Excellence: Make real‑time adjustments to displays based on direction from store leaders and visual guides, ensuring everything aligns with brand standards and looks great for guests.
• Support Merchandise Flow: Replenish the sales floor with key items and ensure displays stay full, shoppable, and aligned with current promotions.
• Use Visual Tools with Confidence: Use store tech and visual merchandising tools to complete daily tasks, reference floorset plans, and maintain presentation consistency.
• Engage with Guests: Provide helpful, friendly service while assisting with questions, guiding guests through product stories, or helping with wayfinding and availability.
• Be a Team Player: Collaborate with store leadership and cross‑functional teams to prioritize store needs, adapt to business shifts, and keep our space guest‑ready.
• Welcome Feedback: Take coaching in stride, implement visual direction with precision, and stay eager to learn and grow in the role.
• Stay Nimble: Thrive in a fast‑paced environment with changing priorities, new products, and seasonal updates that keep the store fresh and exciting.
• Operate as “One Team”: Support Wayfair’s total store goals by cross‑training across key store functions, including sales and back‑of‑house operations. Flex where needed to support customers, teammates, store needs, and peak business periods.

Qualifications

• Retail visual experience: 1–3 years supporting visual merchandising, department resets, or store presentation (required).
• Customer‑facing experience: 1–3 years in a retail or service role engaging directly with guests (preferred).
• Tech confidence: Comfortable navigating store technology and visual tools, ready to learn new platforms.
• Schedule flexibility: Willing to work a retail schedule that includes nights, weekends, and holidays based on business needs.
• Eye for detail: Notice what others might miss and take pride in executing tasks with care and consistency.
• Adaptability & professionalism: Stay calm under pressure, adapt to change, and represent Wayfair with warmth, professionalism, and a guest‑first mindset.

Additional Physical And Environmental Requirements

• Physical activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature flexibility: Comfortable in environments with varying temperature conditions.
• Noise tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

Benefits

• Competitive pay: Earn competitive compensation with regular opportunities for performance‑based increases.
• Career growth: Access professional development and advancement opportunities.
• Health benefits from day one: Medical, dental, and vision insurance coverage starts on your first day.
• Time to recharge: Start accruing paid time off immediately.
• 401(k) with company match: We’ll match up to 4% to help you plan for your future.
• Tuition reimbursement: Eligible after 6 months of employment.
• Wayfair employee discount: Generous discount up to 30%+ on product types.
• Parental leave options: Paid and unpaid leave plans.
• Other benefits: Additional benefits provided as part of full‑time or part‑time programs.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including those with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.