Logistics and Dispatch Coordinator

BAT Logistics; Council Bluffs (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in transportation solutions is seeking a dedicated Executive Assistant to the CEO / HR Generalist. This full-time, on-site role in Council Bluffs offers a dynamic environment where you will manage logistics and dispatch operations. Your responsibilities will include maintaining relationships with carriers, providing exceptional customer service, and ensuring timely delivery of freight. If you're a detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced setting, this opportunity is perfect for you. Join a company that values teamwork and offers a chance to grow in the logistics sector!

Qualifications

• Entry-level position requiring excellent communication and organizational skills.
• Ability to manage multiple tasks and work in a fast-paced environment.

Responsibilities

• Maintain and build relationships with carriers and manage freight movements.
• Provide exceptional service and communicate effectively with customers and vendors.
• Monitor transportation moves and ensure on-time delivery.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Time management

Analytical skills

Problem-solving

Teamwork

Ability to work under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

McLeod Software

Job description

Job Title: Executive Assistant to the CEO / HR Generalist

Company Description:

Backhaul and Track Logistics d/b/a BAT Logistics is a transportation solution provider specializing in arranging full truckload services in dry, refrigerated, and rail commodities. They work with key National carriers focusing on small to medium-sized carriers and cover headhaul and backhaul lanes regionally and cross-country. BAT Logistics also offers Door-to-Door rail services nationwide, utilizing their industry knowledge and experience to deliver superior transportation solutions.

Role Description:

This is a full-time on-site role for a Logistics and Dispatch Coordinator located in Council Bluffs, IA. The Coordinator will be responsible for dispatching transportation services, communicating with carriers and customers, providing excellent customer service, handling multiple tasks efficiently, and entering data accurately.

Duties/Responsibilities:

1. Maintaining and building carrier relationships, managing accounts, and planning all aspects of freight movements
2. Providing exceptional service, communication, and meeting or exceeding expectations for all customers, carriers, and vendors
3. Managing freight and securing transportation from our 19,000+ service providers
4. Monitoring transportation moves throughout the life cycle of the load
5. Coordinating, routing, and tracking shipments via truck and railcar
6. Handling freight pickup, transit, and drop off to ensure on-time delivery
7. Proactively address problems and troubleshoot
8. Serve as the liaison between our customers and carriers
9. Tasks vary by day, ability to multi-task a must
10. Rotating weeknight and weekend on-call duties is a must

Required Skills/Abilities:

1. Excellent verbal and written communication skills
2. Excellent interpersonal and customer service skills
3. Excellent organizational skills and attention to detail
4. Excellent time management skills with a proven ability to meet deadlines
5. Strong analytical and problem-solving skills
6. Ability to prioritize tasks
7. Ability to work in a team environment
8. Ability to function well in a high-paced and at times stressful environment
9. Proficient with Microsoft Office Suite and McLeod Software
10. Ability to work after hours, weekends, and on-call as needed

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Management and Manufacturing

Industries: Truck Transportation