Logistics Account Manager - Lead International Shipments

Automatic Data Processing, Inc.; Glen Burnie (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Automatic Data Processing, Inc. in Glen Burnie, MD is seeking a Logistics Account Manager to oversee daily operations and manage international customers and shipments of high value.

The role involves coordinating with carriers, arranging freight releases, ensuring timely communication, and maintaining compliance with trade regulations. You will lead a logistics team in a dynamic, fast-paced environment.

Qualifications

• Experience in logistics operations and international shipments.
• Strong communication and organizational skills.
• Ability to meet strict daily deadlines.
• Proficiency with Microsoft Outlook, Word and Excel.

Responsibilities

• Management and oversight of operational teams
• Responsibility for customer satisfaction and deliverables on an ongoing basis.
• Negotiate trucking rates and handle costs; communicate with carriers for rate requests.
• Coordinate with Ocean Carriers/ Port processors to move cargo by ocean and air as per requirements.
• Arrange freight and customs releases.
• Obtain information from overseas, steamship lines, truckers, terminals and inform customers daily.
• Plan routes for shipments considering cost, transit time and security.
• Follow AES filings, insurance and other trade-related tasks.
• Maintain bookings from overseas and assist with PO follow up as needed.
• Serve as the main contact for customers; guide them through operational flow.
• Monitor progress of shipments daily and inform stakeholders of changes or issues.
• Participate in pricing requests from current clients.
• Manage Logistics team and develop team members.
• Assist Operations Manager in ISO 9001:2015 requirements.

Skills

Outlook

Word

Excel

Communication

Organization

Time management

Interpersonal skills

Customs knowledge

Job description

Automatic Data Processing, Inc. in Glen Burnie, MD is seeking a Logistics Account Manager to oversee daily operations and manage international customers and shipments of high value.

The role involves coordinating with carriers, arranging freight releases, ensuring timely communication, and maintaining compliance with trade regulations. You will lead a logistics team in a dynamic, fast-paced environment.